I understand that IMKELLEY BEAUTY SOLUTIONS has a strict 24hr cancellation policy and if I do not cancel my appointment with less then 24hrs notice I will be subject to a rescheduling fee prior to reserving a future appointment.(Redo policy)If for some reason you need a redo our policy is you have 24 hours to contact the business about any problem with your hair. We do not refund money. We make every accommodation to fix whatever the problem is. By clicking the submit button below, I agree to these terms.