Our cancellation policy is based on our investment in food and equipment purchases, program planning, and staff training. Because of the financial consequences of canceling within 30 days of a session, we strongly recommend you purchase refundable airline tickets and travel insurance, which will reimburse you for cancellation under certain circumstances (e.g., medical reasons, family illness, etc). For more Information on travel insurance please look to the Participant Reference Guide.
Tuition will be refunded for cancellations according to the following schedule:
Prior to April 1: Full refund, less a $75 processing fee
Between April 1 and 30 days prior to the session: 50%
Within 30 days: No refund
CANCELATION DUE TO ILLNESS
If a cancellation within 30 days of the session is due to a non-preexisting illness or injury (documented by the attending physician), we will apply all amounts withheld to future tuition (less a $75 processing fee and any amounts already committed to an outfitter for a contracted activity).
If a participant is sent home due to a non-preexisting illness or injury, we will apply a pro-rated amount to future tuition (less $75 and any amounts already committed to an outfitter for a contracted activity).
EARLY DEPARTURE DUE TO HOMESICKNESS/BEHAVIOR
No refund will be given if a participant is sent home for behavioral issues, or otherwise violating our Participation Agreement, or if a participant voluntarily withdraws for whatever reason such as homesickness.
SCHEDULE CHANGES/TRIP CANCELATIONS
We reserve the right to cancel sessions or change schedules due to unforeseen circumstances. Certain trips require a minimum number of participants. In the rare event that we must cancel a session prior to the starting date and you are unable or unwilling to participate, we will refund all amounts paid.
INJURY/ILLNESS INCURED DURING PARTICIPATION
Wilderness Adventure at Eagle Landing shall have the right to give first aid to any participant. We shall also have the right to retain the services of a physician, or if necessary, to hospitalize a participant. All expenses related to physician care, medication, or hospitalization (including travel expense if the participant has to be sent home) shall be paid by the parent/guardian or reimbursed to us (such amounts will be added to the participant’s camp store bill). All participants must be covered by medical insurance. If you do not have medical insurance, we request that you purchase an inexpensive policy specifically for the length of stay with us.