DAMAGED PRODUCTS CLAIM
File A Claim for Damages Due to Shipping
CLAIMS MUST BE FILED WITHIN 3 BUSINESS DAYS OF THE ORDERS DELIVERY DATE
Name on Order
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First Name
Last Name
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Shipping Address
*
Order Information
Damaged Product Items # or SKU
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List one or more product items damaged during shipping
Order #
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Order #
Total $ Amount of Damaged Products
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Price customer paid for the products damaged during shipping
Did you purchase the Protection Plan?
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Yes
No
Upload Pictures of ALL DAMAGED products, including shipping packages/containers
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Please describe the damage to the product
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Choose the following
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I would like to return the damaged product, and receive a refund
My product was damaged. I would like to return the product, have it professionally repaired, then sent back to me
The fossil was not damaged during shipping, however the packaging needs replaced
My order is from the Gift Shop Collection. I would like to return it and receive a refund
Please Confirm:
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I understand this is the first step to file a claim for damaged products with Pierson Fossil Company LLC. This claim will be in review by Pierson Fossil Company LLC. Customer Support will contact me by phone or email, within 3 business days of receiving this form during regular business hours.
The above information is true and accurate to the best of my knowledge
*
Submit
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