McKnight - Client Satisfaction Survey

Client Satisfaction Survey

We are always looking to improve our services, so we would like to hear from you! Our team wants to ensure that we are successful in our mission to provide exceptional veterinary care to our community. All comments are anonymous and you will not be contacted unless otherwise requested. We thank you in advance for your time and input. Please fill out the form below to leave us your valuable feedback.
How did you hear about us? *

Family/friend I'm a returning client Search engine This is my regular veterinary clinic Referred here by another veterinarian/clinic
Was this your pet's first visit? *

Yes No
The name of the veterinarian that cared for your pet:
(If you cannot remember their name, you can leave this blank)

Please rate your experience with the different aspects of our practice: *

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Our hospital was easy to locate
The wait times were acceptable
The waiting area was comfortable
The front staff were friendly and helpful
The front staff were efficient and professional
The front staff were knowledgeable and competent
My veterinarian answered my questions clearly and completely
My veterinarian was pleasant and professional
My veterinarian provided excellent medical care
Exam rooms were clean and free of odour
My overall experience was positive
I would recommend this clinic to friends and family

Additional concerns (please be as detailed as possible):
Would you like our team to reach out to you to discuss the feedback you've provided in this survey? *

Yes No
Please provide your name, contact information, and the best time to reach out to you:
Thank you for taking the time to complete this survey.
If you have any questions, please give us a call at 403.457.0911
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