At Wonderland Community Services we welcome your feedback and suggestions.
We understand that sometimes things don't go as expected. If you have a complaint that needs attending to please complete the form to lodge your complaint.
We take all your feedback and complaints seriously. Whether you contact us in person, by phone, email, or via a form on our website, we’ve developed a process to ensure all complaints are handled within 48 hours with best practice and will provide progress feedback within 7 days according to our complaints policy.
Your complaint/compliment/suggestion can be submitted anonymously, however, we will not be able to provide feedback or progress to you.
If you have a complaint related to a staff member - please do not use this form. Please email this separately to our HR Officer Ashleigh Davis on:
ashleigh@wonderlandcommunityservices.com.au