Troubleshooting
Login Problems:
Username: NPN
Default Password: BenefitAdvice1
If you're having issues logging in, please try using the "Forgot Password" option before requesting support.
Missing Carriers:
You can only submit applications with companies you are contracted with through Agent Equity Group or where your immediate upline is contracted through Agent Equity Group.
If you’re missing access to carriers you are contracted with through Agent Equity Group, please upload proof of your Ready to Sell status for each carrier such as an email from the carrier, a screenshot, or a certificate of completion.
By default, Benefit Advice will show only the carriers you are contracted and certified with. You can, however, view all plans by selecting the "Add Non-Licensed Plans" option.