On a daily basis, your VA will:

• Check your inbox daily
• Prioritise the tasks that are to be completed over the week
• Answer incoming phone calls
• Respond to voicemails

Your experienced VA will prioritise the tasks based on urgency i.e. cancellations and filling in appointments

All of our VA Packages will include all of the standard tasks below:

In order to meet high quality service standards, your VA will require appropriate time to service your clinic and your patients. Typically, a clinic of up to 15 appointments per week will require 3 hours of administration support to complete all tasks efficiently and effectively.

Your VA Services Package will need to be upgraded if: 

• your clinic has more than 15 appointments per week
• there are tasks outside of the standard administration package which may require additional time to complete

Please note that if you are just setting up your practice and are not sure how to answer the following questions, we suggest our Clinical Business Development Consulting Service.

Our experienced Practice Managers will work with you to set up all your admin processes, as well as provide training and advice so that your practice is ready to expand i.e. onboard new admin staff or new practitioners.

Visit our website or get in touch for more information.