EXCEPTIONAL. Exceeds contractual requirements. The actions taken by the vendor met the contractual requirements and the scopes of services were accomplished.
SATISFACTORY. Meets contractual requirements. The actions taken by the vendor were Satisfactory.
UNSATISFACTORY. Does not meet contractual requirements, and recovery is not likely in a timely manner. The vendor’s corrective actions appear or were ineffective.
N/A. Not Applicable
INSUFFICIENT INFORMATIONTO RATE. There is not sufficient information to rate performance.