As a part of our process of quoting energy pricing for your accounts, we require authority to act on your behalf with some retailers and other relevant parties. Please fill in the required information, sign below and return, giving Specialist Energy Management Pty Ltd (SEM) ACN 146 634 997 permission to act on your behalf within the following areas of your retail electricity and gas connections:
- Account set up
- Novation - change of ownership
- Energy pricing (electricity and gas)
- Tariff restructuring (when required)
- Energy Bills being sent to our office via our email address on request
- Escalation of unresolved issues via the retailer
- Escalation of unresolved issues via the relevant Ombudsman
- Authorisation for retailers to perform credit checks
- Commission of up to 3% payable on raw energy rates C&I only.
- Any other matters relating to the effective management of your energy accounts
- De-energise a site on request.
This LOA remains valid from the date of signing unless otherwise revoked in writing by you.