Instructions: Use this form to evaluate our overall performance as vendor you are currently working with / worked with. Include all information associated with our work and apply a performance rating. Definitions are provided below.
RATING GUIDELINES:
EXCEPTIONAL
Exceeds contractual requirements. The actions taken by the vendor met the contractual requirements and the scopes of services were accomplished.
SATISFACTORY
Meets contractual requirements. The actions taken by the vendor were Satisfactory.
UNSATISFACTORY
Does not meet contractual requirements, and recovery is not likely in a timely manner. The vendor’s corrective actions appear or were ineffective.
N/A
Not Applicable
INSUFFICIENT INFORMATION TO RATE
There is not sufficient information to rate performance