PLEASE READ CAREFULLY BEFORE APPLYING
IMPORTANT NOTE: You may be entitled to a Personal Assistant (PA), ticket at no extra cost via our PA Ticket Scheme. This can be requested via this application form. Please read below to see if you qualify.
Please read the following steps to request the bookable accessible facilities:
Purchase a ticket
Obtain a ticket reference number
Complete the Access Requirement Form below and upload any supporting evidence. If you need an alternative format for your application please contact us on the email below or you can call
0117 941 1611
We aim to respond within 2 weeks to confirm your requests.
Please note that an application has only been approved once you have received a confirmation email from us.
If your application is successful we will send you an Accessibility Welcome Pack nearer the time of the event to assist you on the day. If you have applied for a Personal Assistant ticket then you will be abl
their wristband at the Access Box Office with your own on the day of the event.
If you have any questions about this process, contact us via:
Submitting supporting documents
You will be asked to supply supporting documentation as part of this application form.
When submitting documents to support your application, we ask that if possible you:
Scan, or take a photo of your evidence and upload it with your form
Alternatively, photocopy evidence and attach it to a printed form if posting. (Send to LSTD Accessibility Team, Team Love Office, 6 Parkway Trading Estate, St Werburgs, Bristol BS2 9PG).
(Please feel free to cover any information that relates to the
of benefit paid or health conditions etc. that might be on any documents submitted)
Each application will be judged on a case-by-case basis.
To be automatically eligible for the Personal Assistant Ticket Scheme you must be able to supply the following documentation dated within the past 12 months or with a valid date covering the event:
Front-page of DLA letter or PIP letter
Front-page of Attendance Allowance letter
Evidence of being registered as severely sight impaired (blind)
Recognised Assistance Dog ID card
Valid Access Card showing you require a +1 to accompany you
Armed Forces Independent Disability Payment
War Disablement Pension
A specialist medical consultant letter stating your need for assistance at events
In addition, copies of the following two pieces of evidence are required in order to reserve an accessible parking space:
Valid Blue Badge
Valid Photo ID (Drivers licence/Passport or equivalent, to validate the Blue Badge)
(If you have been to any of our other shows in the last year and have 'opted in' our access register, you do not need to supply any new evidence. Please just tick the appropriate box further down.)