POLICY
- Jonai Graphics and Designs DOES NOT offer refunds or returns for ANY service. Due to the nature of the service, ALL services are NON-REFUNDABLE. This is not subject to change unless stated by the designer, Synphani Shropshire. Your PAYMENT is an acknowledgement of this agreement.
- FULL PAYMENT is needed UPFRONT for ANY service.
- PAYMENT OPTIONS ARE ZELLE AND CASHAPP. Zelle: JONAIGFX@GMAIL.COM Cashapp: $JONAIGFX
- Turnaround time depends on service selected. STANDARD IS 3-5 BUSINESS DAYS (THIS DOES NOT INCLUDE WEEKENDS OR HOLIDAYS)
- Please ensure ALL fields are filled and ALL necessary information is provided when filling booking form.
- In the event that you need a RUSH ORDER. A $20 FEE will apply. $30 for SAME-DAY services.
- If there is no response from follow up emails after 2 weeks, your project will be terminated. PLEASE respond in a timely manner. If not, it will prolong the process.
- After booking form is reviewed, invoices will be sent using paypal. Paypal is ONLY used for invoice purposes only. Zelle and Cashapp are the preferred payment methods until further notice.
By checking the box below you acknowledge our policy.
THANK YOU FOR ALLOWING JONAI GRAPHICS AND DESIGNS TO BRING YOUR IDEAS TO LIFE! WE LOOK FORWARD TO WORKING WITH YOU!