Leashes: All parents must be in control of their dogs at all times, therefore it is mandatory that your dog is on a leash (no retractable leashes) to and from your car until they are within our secured areas or safely in your car. K9 Kampus does NOT permit the use of retractable leashes on the premises. No loose dogs at anytime.
Collars: It's important to K9 Kampus to be able to get your dog in and out of day- care/boarding as quickly & safely as possible and with the least amount of stress to your dog. Some collars, leads & harnesses make our job much harder and put more stress on your dog because it takes us so much longer to take them off and to put them on. The following policies are in place to make this process much easier for us, for you and for your furry family member. Any leash other than a slip lead/ leash will need to be taken with you, we will store your slip lead for easy pick up.
Please read the following collar/leash guidelines:
1. K9 Kampus recommends and prefers a SLIP LEASH for daycare/boarding which replaces the need for both a collar and a leash. (See below for example)
2. Use quick release collars only (if not using a slip leash (See below for example)
3. Do not use more than one collar or harness when attending daycare/boarding.
4. Do not use both a collar and a harness. (use one or another but not both)
5. Please leave bandanas and other ornamental items at home.
6.Do not use traditional buckle collars, prong/pinch collars or other types that require much effort to remove & replace. (see pictures below for example
7. Parents must remove/replace prong/pinch collars, staff are not allowed to.
8. Do not use retractable leashes. These leashes pose serious risks to dogs, staff, clients and NOT allowed on the premises. No exceptions. (Please use slip leash)
9.Make sure all items are clearly marked with your dogs first and last name (we have many dogs with the same first name
10. FLEA COLLARS MUST BE REMOVED PRIOR TO ENTERING THE FACILITY.
11.Staff is NOT allowed to handle chemical treated collars.
Please read the following Boarding Guidelines:
Boarding Drop-off and Pick-up times: The process for Boarding drop-offs/Pick-ups is more time consuming than daycare drop-offs/pick-ups. It is very important that we receive all pertinent information for board stays and because of this we have specific boarding drop-off times.
Boarding Drop-Offs Times PREFERRED:
After 8:30am & before 11am Monday-Friday
Any earlier and it collides with our daycare drop-offs
After 9:30am & before 11am Saturday & Sunday
Fees apply after 11am $5/hr/dog: plus after 1pm $20/dog**
Boarding Pick-ups are PREFERRED:
After 8:30am & before 3pm Monday-Friday
After 9:30am & before 2pm Saturday & Sunday
Daycare fees apply if picking up after drop off time Saturday & Sunday we close promptly at 4pm.
Updated vaccines must be received by K9 Kampus PRIOR to reserving board stays to eliminate being turned away for insufficient or expired vaccines. It is PARENTS responsibility to proactively provide this information
Boarding Drop offs during the stated times will allow us to get past the morning daycare rush and focus our attention on your entry into the facility. This will also allow us to get you out the door faster so you can start your vacation.
Entering by 11am gives your dog plenty of time to run, jump & play before they are escorted to their suites for the evening. We find dogs that have played all day are more tired and experience little or no anxiety during the evening. Ultimately this provides a much better experience for your dog and is also better for the other dogs sharing the same boarding area.
**Exceptions to drop-off & pick-up times can be pre-arranged, additional fees do apply. Please note there may be delays in processing your stay if you are outside the posted times. After facility hour pick-ups & drop-offs are available but MUST be pre-arranged, additional fees apply ($20/hr/dog Fees for drop-offs before lobby opens must be prepaid.