We're here to help.

We're here to help!

We strive to respond to all inquiries as quickly as possible, however, please allow 1-2 business days for a response. If you require immediate assistance, we encourage you to contact us at 800-880-7694. Our phone lines are open from 7 am to 7 pm CST, Monday to Friday, for ordering and customer service.
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What is the item number/SKU?
Was the product damaged in shipping?

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Please note: If product is damaged or defective we will contact you to arrange return shipping when necessary. We may not require a return if merchandise is no longer usable.
If you have an account, you can check the status of your order by logging in and viewing your tracking information.
To cancel your order: If your order hasn’t shipped yet, the quickest way to cancel your order is to call our customer support line: 800-880-7694
If your order hasn't been processed by our shipping team yet, we will do our best to modify your order. The quickest way to change your order is to call our customer support line: 800-880-7694
To process your claim, please upload an image of the damaged item.

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Upload an image of the damaged merchandise, inside the original box, with all original cushioning (picture should show the placement of the merchandise and packaging inside the box).

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Upload an image of the shipping label with tracking number (please zoom in enough to read the tracking number, which usually begins with 1Z).

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Upload 2 photos displaying all six sides of the package. (Photo 1 should display the top and two sides. Photo 2 should display the bottom and the opposite sides.)

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We will contact you for additional payment if needed.
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We're here to help!