FAQ:
1. Investment Required to Reserve Date
Your date and time is only confirmed on the calendar with your deposit. understand that your date and time is only confirmed on the calendar after your deposit is received. Your date and time is not confirmed on the calendar without your investment. A request is not a reservation. Once you submit your date request, I’ll review it and either approve or deny it. If approved, we’ll have a quick consultation, then you’ll get a contract and invoice. Your date is only locked in after your deposit is sent. Without a deposit, your request will be canceled.
2. Menu:
For clients investing in the Intimate Dinner Package, all menus are personalized per client in order to provide a one of a kind experience. Clients are asked to provide a few desired menu options in order to allow the chef to create potential menu options for you to choose from. Please keep in mind some items may take longer to prepare therefore the chef may need to arrive early. Setups (wine, candlelight dinners, rose petals, etc.) also are personalized and can be created by the chef, this may result in an increase in pricing.
3. Deposit:
When the booking process is completed clients will receive a detailed invoice containing all fees. A 50% non-refundable deposit of the total price is due in order to finalize booking for the event. An event is not solidifed until a deposit is sent and you have received confirmation of the received deposit.
Would you like to invest using Venmo or Cashapp instead of PayPal? Email music.christianmoon@gmail.com
After submitting your reservation to notify of submission and submit via:
Venmo - @ChristianMoon (verify: Christian Moon 7282)
Cashapp - @ChristianMoon97 - Christian Moon
4. Travel:
All travel fees must be accommodated for by the client and will be included in the finalized price. Depending on the location, the client will be charged according to mileage or whatever current prices of flights/lodging (if needed) will be.
5. Rescheduling:
If for any reason rescheduling is needed, the client must provide us with a 14-day notice in order to move the event to a later date. If we are notified after the 14-day window, the client is required to pay a ($25) reschedule fee.
6. Confirmation
Your date and time is not confirmed on the calendar without your investment. A request is not a reservation.
7. Refund/Cancellation:
If for any reason the musician comes across an illness, emergency, or disaster, the musician has a right to offer a qualified substitute musician for the event. In this situation, the musician is required to refund the initial 50% and all funds and related information will be transferred to the substitute musician. If the client chooses to decline the substitute musician option, then the musician has the right to cancel his services for the scheduled event. In this situation, the musician is required to refund the initial 50% deposit to the client.
8. Consultation:
I'm happy to discuss your vision and options for artistry and/or capture. If your date is available on the calendar, connect when you are ready to make your reservation. After your full review of the website, I'll be delighted to answer your additional questions via email or phone.