Web Design Client Questionnaire

1
Business Name* This field is required.
2
Main Contact* This field is required.
First Name
Last Name
3
Your Title* This field is required.
4
Business Address* This field is required.
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
5
Best Phone Number* This field is required.
Area Code
Phone Number
6
E-mail* This field is required.
7
Do you have an existing website?* This field is required.
YESNO
8
Current Website URL This is the address you type to get to your site. Example: target.com
9
Current Web Hosting Company? This is the company you pay to park your website address or 'domain' at. Examples: Hostinger Bluehost Dreamhost Hostgator GoDaddy GreenGeeks SiteGround
10
What domain registrar do you use?This is the company you purchased and registered your website name from. Examples are: Bluehost Domain.com Dreamhost GoDaddy Google Domains Hover NameCheap Squarespace
11
What is your company mission statement? This is a sentence or two that explains your company’s goals. It should also weave in some information about what your organization is and why it exists. For fast help in developing this, I suggest trying an AI such as Google's Gemini or ChatGPT. Example: "The mission of the Federal Emergency Management Agency (FEMA) is to reduce the loss of life and property and protect our institutions from all hazards by leading and supporting the nation in a comprehensive, risk-based emergency management program of mitigation, preparedness, response, and recovery." More Examples and help at: https://blog.hubspot.com/marketing/fluff-free-mission-statements
12
What is your product/services positioning statement? This is like your company mission statement, only more specific to your offerings. For fast help in developing this, I suggest trying an AI such as Google's Gemini or ChatGPT. Here’s Volvo’s for an example: “For upscale American families, Volvo is the family automobile that offers maximum safety.”
13
Please explain the benefit of your product/service. Does it save your customers money? Does it help them increase ROI (return on investment)? Think about how exactly you’re helping your target audience. For fast help in developing this, I suggest trying an AI such as Google's Gemini or ChatGPT.
14
Why do you want to have a new website? What are your priorities? For fast help in developing this, I suggest trying an AI such as Google's Gemini or ChatGPT.
15
What frustrates you about your current or other websites?(If applicable)
16
Describe the desired look and feel you'd like for your new website by using adjectives and short phrases. Be realistic thinking of what might attract or inspire prospective customers.Examples: Approachable Cutting edge Exclusive Experienced Flashy 50's, Friendly Illustrations Heavy Modern Photography Heavy Pop-Art Professional Stylish Upscale Dark themed Light themed
17
Describe your target audience? What do you want your site to convey? For fast help in developing this, I suggest trying an AI such as Google's Gemini or ChatGPT.
18
For Profit Originations: Who are your direct competitors? For Non-Profits: Name some peer organizations that are similar to yours.Consider the location of your business and who the competitors are that are nearest to yours.
19
List about five words that represent your brand: Think about your brand’s personality. How would you describe it? For fast help in developing this, I suggest trying an AI such as Google's Gemini or ChatGPT.
20
Give us three messages your brand needs to communicate: Why does your brand matter? These messages should be relevant to your target audience. For fast help in developing this, I suggest trying an AI such as Google's Gemini or ChatGPT.
21
What is your tagline?A perfect example of a descriptive tagline is Walmart's tagline – Save money. Live better. Another good example of a descriptive tagline is KFC'S It's finger-lickin' good. For fast help in developing this, I suggest trying an AI such as Google's Gemini or ChatGPT.
22
Value proposition: How do you solve your customers’ problems? This should summarize why someone should buy your product or invest in your services. For fast help in developing this, I suggest trying an AI such as Google's Gemini or ChatGPT.
23
Do you have a high-resolution logo?
Yes
No
Not sure
24
If yes, what format is it in? (Exam: JPEG, EPS, PNG)
25
Have you considered redesigning your logo?
Yes
No
26
Do you have a style guide or brand standards?e.g. Fonts, colors, use of icons, logos, etc. If you don't yet, I can prepare some suggestions.
Yes
No
27
Do you have established print materials? If yes, what type (brochure, letterhead, event materials, etc):Yes, I can help with this.
28
What fonts do you typically use?If you haven't decided yet, I will prepare some suggestions.
29
Are there any colors that you want incorporated into the website?You'll want the theme of your shop, print materials, and website to all cooperate in communicating the same look, feel, and vibe in color, text, and style. If you're unsure, I'll prepare some suggestions.
30
Do you have the pantone numbers for the colors you want to use?
Yes
No
31
If you were using a search engine, what words or phrases would you use to find your site?This will help us key on on those words and phrases that will make your site more easily found in search. We'll endeavor to incorporate them into the site content in relevant and meaningful ways. This is critical to setting your website up as different (and better) than the rest.
32
Now, which of these preceding words or phrases is most important? Second? Third?Hint: You can use the "← PEVIOUS" button on this form to go back, copy your previous list, and then paste it here in order of priority.
33
Do you use Google Analytics?If you don't have a website yet, just pick 'No" and we'll discuss this with you closer to launch.
Yes
No
34
How does your brand’s image fall between these opposing characteristics?
Masculine
Feminine
Simple
Intricate
Grey
Colorful
Conservative
Extravagant
Approachable
Authoritative
Necessity
Luxury
Fun
Serious
Professional
Casual
Modern
Classic
Classic
Elegant
Extreme
Safe
35
How would you describe your brand to a friend?
36
What other brands would be its friends?
37
Where would your brand hang out?
38
What actor/actress would be perfect to play your brand? Why?
39
What kind of car would your brand be and why?
40
Website #1 URLOpen the example site in a sperate tab, then copy the URL from the address bar and paste it here. You can share your thoughts and comments about the site in the next question.
41
Website # 1 Commentsplease explain what you like about this site. Are there any specific sections/parts that you want incorporated into your site?
42
Website #2 URLOpen the example site in a sperate tab, then copy the URL from the address bar and paste it here. You can share your thoughts and comments about the site in the next question.
43
Website # 2 Commentsplease explain what you like about this site. Are there any specific sections/parts that you want incorporated into your site?
44
Website #3 URLOpen the example site in a sperate tab, then copy the URL from the address bar and paste it here. You can share your thoughts and comments about the site in the next question.
45
Website # 3 Commentsplease explain what you like about this site. Are there any specific sections/parts that you want incorporated into your site?
46
What types of things do you see on other websites do that you hate?
47
Is your site managed by a content management system (CMS)?"No' if you don't have a site yet.
Yes
No
48
If yes, what type of CMS are you using?
Drupal
Expression Engine
Joomla!
Plone
Squarespace
Tumblr
Weebly
Wix
Wordpress.com
Wordpress Hosted
Webflow
Not Sure
49
Do you currently have a blog?
Yes
No
50
If yes, where is it hosted?
Blogger
Current website
LiveJournal
Squarespace
Tumblr
Typepad
Webflow
Wordpress.com
Not Sure
Other
51
Will you allow comments on your blog?
Yes
No
52
Approximately many static pages do you need? (Examples: About, Contact Us, Donate, FAQ, etc.) A ballpark number is fine.* This field is required.
53
At minimum, we would like to have these types of pages or sections as part of our site. Check all that apply:* This field is required.
Home
Staff
FAQs
About
Board of Directors
Client List
Contact Form
Services
Testimonials
Directions
Management
Portfolio
Donate Page
Programs
Volunteer
News & Events
Privacy Policy
Terms of Use
Disclaimer
Member/Customer Page
Cookie Policy
54
Do you currently have content that you want to use?Visual content, such as photos, infographics, and specific text.
Yes
No
55
If no, who will be providing the content?Visual content, such as photos, infographics, and specific text. Yes, we can help.
56
Do you have high resolution photos that you want to incorporate into your website?
Yes
No
57
If no, who will be providing photos?
58
Who will be updating this website on an ongoing basis? Check all that apply.
Just me
Marketing Team
Other Staff
Intern/Volunteer
Office Manager
Webmaster
Would like to outsource.
Other
59
How often do you think you will be updating the website?
Once a week or more
Monthly
Quarterly
Less than 4 times a year
60
Please check all of the features you would like to incorporate into your website:* This field is required.Be open and honest your answers. This will help me to prepare a proposal that meets your needs best. Once you have reviewed the proposal, you can weigh the costs and benefits of each item more pragmatically.
Analytics Tracking
Blog
Booking/Scheduling
Calendar
Contact Form/Modal
Custom lightboxes
Donations
E-Commerce
Forum
Image Gallery
Image Sliders
Member/Client Database
Responsive Design
RSS Feed
Search Function
SEO
Social Media links
Social Media Business Development
SMS/Voice Messaging
Testimonials
Videos
Answer Engine Optimization aka AEO (new)
61
Which Social Media tools do you use? Check all that apply.* This field is required.That are connected to your business.
Facebook
Twitter
Youtube
LinkedIn
Yelp
Foursquare
TripAdvisor
Instagram
Tumblr
Pinterest
Flickr
Vine
Urbanspoon
About.me
62
What types of social media integration would you like to see?* This field is required.Do you want links to point to your social media or do you want links to share your page/product/service/site? To both?
63
Are there any other website functions that you need?
64
Who is the decision maker for this project?* This field is required.
65
What is the typical turnaround time for making decisions?
66
Do you have a designated IT person that we need to coordinate with?
Yes
No
67
What other staff will be involved? What are their roles?
68
What is your preferred deadline for completing the site?* This field is required.
69
Anything else we can help you with?
70
Great job completing that survey! Click the submit button below and I'll dive into crafting some initial ideas and mockups. By combining this with input from our meetings, we can craft a clear direction and a strong proposal that you can feel confident in moving forward with.
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