Thorne moor medical practice

This survey is completely anonymous and at no point will you be asked to identify yourself. Your participation and feedback is very valuable to the Practice.

Booking your appointent

How did you book your appointment?

In personPhoneOn-line

Did you request a particular GP?

YesNo

Was the way you made your appointment easy?

YesNo

Did you find the receptionist helpful?

YesNo

Comments

Waiting for your appointment

Where was your appointment?

Chestnut House SurgeryMoorends Surgery

Does the waiting room help you feel relaxed and comfortable?

YesNo

Do you like the seating arrangements?

YesNo

Do you like the radio / music?

YesNo

Do you like the reading material and notice board content?

YesNo

Do you read any of the notices displayed on the notice boards?

YesNo

Additional Comments

Your Appointment

Were you happy with the way you were invited into your appointment?

YesNo

Were you called over the tannoy or did the GP/Nurse come and collect you from the waiting room?

TannoyCollected

Were you made to feel relaxed and comfortable during your appointment?

YesNo

Did you fully understand the information given to you during your appointment?

YesNo

Did you fully understand the treatment that was prescribed for you?

YesNo

Reflecting upon your Appointment

Was you appointment a positive experience?

YesNo

Were you able to ask the questions that you wanted to?

YesNo

Did you fully understand answer to your questions?

YesNo

Do you now have a better understanding of your condition / illness?

YesNo

Are you able to follow the advice and treatment that was prescribed?

YesNo

Please make any other comments about your experience

Patient Survey