• Patient Survey

  • This survey is completely anonymous and at no point will you be asked to identify yourself.  Your participation and feedback is very valuable to the Practice.

     

    Booking your appointent

  • How did you book your appointment?
  • Did you request a particular GP?
  • Was the way you made your appointment easy?
  • Did you find the receptionist helpful?

  • Waiting for your appointment

  • Where was your appointment?
  • Does the waiting room help you feel relaxed and comfortable?
  • Do you like the seating arrangements?
  • Do you like the radio / music?
  • Do you like the reading material and notice board content?
  • Do you read any of the notices displayed on the notice boards?

  • Your Appointment

  • Were you happy with the way you were invited into your appointment?
  • Were you called over the tannoy or did the GP/Nurse come and collect you from the waiting room?
  • Were you made to feel relaxed and comfortable during your appointment?
  • Did you fully understand the information given to you during your appointment?
  • Did you fully understand the treatment that was prescribed for you?

  • Reflecting upon your Appointment

  • Was you appointment a positive experience?
  • Were you able to ask the questions that you wanted to?
  • Did you fully understand answer to your questions?
  • Do you now have a better understanding of your condition / illness?
  • Are you able to follow the advice and treatment that was prescribed?
  • Should be Empty: