Please note that special order products are not covered under MH2G limited warranty. If your claim is on a special order product, we will forward it to the manufacturer or supplier for review and resolution.
Due to its nature, all natural products such as leather, cowhide, natural stone and marble will have natural and unique variations. These variations are not defects and as such are not considered basis for a product claim.
Special order artworks are unique and are the best interpretation by the artist. Some variations may occur and unless significantly different, these variations won’t be considered defects.
Please upload pictures showing the problem with the furniture. Our customer service department will review and will contact you within 3-5 business days. Note that we are unable to review cases without pictures showing the issue and without complete information.
Our Customer Service Department will review your inquiry and will contact you within 3-5 business days.
Customer Service Hours: Monday – Friday from 9:00 am to 5:00 pm (Eastern Time)