Where to ship
- All returns must be shipped to our warehouse address within 60 days of purchase in resalable condition
- Returns will be accepted at the below address ONLY:
Apologia Educational Ministries
c/o Bradford & Bigelow
Attn: Samantha or Fatima
1 Puzzle Lane
Newton, NH 03858
How to ship
- We recommend returning materials via UPS or FedEx as they automatically provide tracking numbers and up to $100 insurance against loss or damage.
- However you choose to ship, please have the package properly insured against loss or damage based on the value of your shipment.
- Any claims for lost or damaged packages are the responsibility of the shipper.
- Customers are responsible for the cost of return shipping.
Pack it carefully!
- Please ship the materials in a sturdy box with adequate padding.
- Please include a printed copy of this completed returns form. There is a print button at the end of the form.
- Items damaged due to insufficient packing will not be accepted for return.
The following items are not eligible for return:
- Opened CDs/DVDs/Thumb Drives
- Solutions Manual with shrink wrap opened/removed
- ALL Lab Equipment
* To receive a full refund on bundled sets, all items must be returned unopened. If only some of the products are returned the refund amount will be adjusted accordingly and the discount will be forfeited.
** Retailers/Distributors and Schools must secure prior authorization for returns from our Returns Representative.
*** Please direct all billing inquiries to our Customer Service Department at (765) 608-3280.