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Training Courses

LAANC Drone Airspace Authorization

FAR/AIM

E6B Flight Computer

Flight Manager

TOM

Flows Trainer

{product} - How can we help?* This field is required.We suggest reviewing our support articles here before contacting us.

Question about how to use this product

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I am experiencing a technical problem

Provide general feedback

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Other issue not listed above

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You indicated that you are experiencing a technical problem.

A technical problem with an app refers to an issue that prevents the app from functioning as intended due to errors, malfunctions, or unexpected behavior within its software or supporting systems. These problems typically stem from flaws in coding, hardware compatibility, network issues, or user configurations and can hinder the user experience. If the app is functioning as intended, there is no technical issue for us to troubleshoot or resolve.

If your issue is not a technical problem as defined above, tap the Previous button and select the appropriate category for your request.

If you your issue is a technical problem, please provide detailed and specific information when answering the next few questions. It is essential to include clear facts and observations that support your conclusions so we can reproduce and diagnose the issue on our end. We are unable to troubleshoot generalized reports such as “not working,” “not accessible,” or “can’t log in.”

Additionally, before submitting a request, ensure you fully understand how the feature or functionality is designed to work and verify that the issue is not caused by a setting that can be adjusted within the app.

Your support request will be closed without action if the app is functioning as intended or insufficient information is provided.

Which best describes the technical problem that you are experiencing?* This field is required.We suggest reviewing our support articles here before contacting us.

App crashes or becomes unresponsive.

App is not behaving the way I expect.

Error message

Login And Account Issues

The following support articles address the most common issues relating to login and account management. Please note that we cannot disclose passwords, usernames, or account emails, and all account management actions must be performed by the user via the app.

Did Not Receive Verification Code

https://aviation.flightready.net/support/verification-code

Forgottten Password

http://aviation.flightready.net/support/forgot-password

Forgotten Username

http://aviation.flightready.net/support/forgot-username

Error When Attempting to Reset Password

http://aviation.flightready.net/support/reset-password-error

User Does Not Exist Errror

http://aviation.flightready.net/support/user-does-not-exist

Deactivated Account

http://aviation.flightready.net/support/deactivated-account

If none of these articles addresses your specific issue, and you feel that your login or account issue is due to a technical problem, you may tap Next to to submit a support request.

Platform* This field is required.

iPhone or iPad (iOS App)

Mac or PC (Web Browser)

Which FlightReady app are you using?* This field is required.

FlightReady Academy

Private Pilot Test Prep

Instrument Test Prep

AeroGuard Classroom

FlightReady FAR/AIM

Remote Pilot Test Prep

Remote Pilot Ground School

E6B Flight Computer

Flight Manager

FlightReady LAANC

RPAS Ground School

Flows Trainer

Other

Describe how you expect the app to actually behave:* This field is required.For example: "When I tap Login, the app should continue to the Main Menu."

This information is mandatory. If it is not provided or it does not concern a technical problem with the app,, your support request will be closed.

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Describe the incorrect or unexpected behavior. If the app returns an error message, please include the text of the error message.* This field is required.For example: "When I tap Login, the app shows the error 'Server Unavailable' and never continues to the main menu." IMPORTANT: A technical problem with an app refers to an issue that prevents the app from functioning as intended due to errors, malfunctions, or unexpected behavior within its software or supporting systems. These problems typically stem from flaws in coding, hardware compatibility, network issues, or user configurations and can hinder the user experience. If the app is functioning as intended, there is no technical issue for us to troubleshoot or resolve. If your issue is not in fact a technical problem, tap the Previous button and select the appropriate category for your request.

This information is mandatory. If it is not provided or it does not concern a technical problem with the app,, your support request will be closed.

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Please provide step-by-step instructions to reproduce the unexpected or incorrect behavior you are experiencing.* This field is required.For example: "(1) Enter username and password, (2) Tap the Login button."

This information is mandatory. If it is not provided or it does not concern a technical problem with the app,, your support request will be closed.

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Date and time that the issue last occurred* This field is required.

Device* This field is required.For example: iPhone 14 Pro Max, MacBook Pro

Operating System and Version* This field is required.For example, iOS 17.5.1, Windows 11

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