Parachute On/Offboarding Form

End User On/Offboarding Request

Sightglass Vision
Please enter your name and email address below. Then select whether you want to submit a ticket for an employee onboarding, offboarding or a computer purchase.
Requester Name*
Requester Email*
example@example.com
Please select your request type:*

New Employee Account and Computer Setup - OnboardingEmployee Departing - OffboardingNew Computer Setup - Existing Employee
- Is this new employee to be kept confidential?*
  
  YesNo
- Is this user working outside of the US permanently?
  
  YesNo
- Please limit communication to the following individuals*
  Listed individuals will be added to the cc field in our emails but emails will not be sent to them
- Please indicate the earliest date the new employee can have their email address appear in the directory*
  
  MonthDayYear
  Date
- Additional notes regarding the confidential hire
- Please enter the new employee's full name as you will want it to show in all of the IT systems and account setups:
  
  First NameLast Name
- Enter User's phone number here:*
  
  Country CodeArea CodePhone Number
- What is the new employee's start date (30 days minimum if new computer is needed):
  
  MonthDayYear
  Date
- Please indicate which type of employee the new user is:
- Please enter the new employee's title:
- Enter the email address to send the new employee's login password to
  example@example.com
- Please enter the new employee's department:
- Please select the new employee's department:
- Is this a manufacturing employee?
  
  YesNo
- Please indicate the new employee's primary office location
- Manager's name
  
  First NameLast Name
- Manager's Email
  example@example.com
- What distribution groups should we add to the new employee's email account?
  
  AlertsChange Approval BoardCustomer MasterOcuco JiraSG-StaffSGVSGV - Los Altos EmployeesSGV - US Based EmployeesOther
- What distribution groups should the user be a member of (please separate group names with a semicolon)?
- Add all users to the following security group by default:
  
  All_Staff
- What additional accounts/services should we setup for the new employee? (defaults are pre-selected)
  
  Acrobat ProGreenlight GuruBoxMicrosoft 365 (Required for all employees)Zscaler (Required for all users with a computer. Do not enable for Essilor Shared Services)Sage X3Other
- Will the new user need mobile device access to the SGV 365 environment?
  
  YesNo
- Which Office365 License does the user require?
  
  Basic (Web) - Assign to all Essilor Shared Services job type employees and all employees without a computerClient (Business Premium) - Assign to all employees other than Essilor Shared Services job type with a computer.
- Which Office365 License does the user require?
  
  Basic (Web)Client (Business Premium)
- Do you need access to Innovations(Ocuco)?
  
  YesNo
- Which Innovations (Ocuco) environment do you need access to?
  
  OcucoDesktop - DEVOcucoDesktop - UATOcucoDesktop - Prod
- Does the new employee need access to Innovations(Ocuco)?
  
  OcucoDesktop - DEVOcucoDesktop - UATOcucoDesktop - Prod
- Is access to Greenlight Guru required?
  
  YesNo
- Should this employee be added to Spanning backup?
  
  Yes (All employees except for Essilor Shared Services employee type)No (No Spanning backup for Essilor Shared Services for employee type)
- Should this employee be included in Proofpoint Security Awareness Training?*
  
  Yes (Employee Types: SGV China, North America Joint Venture, Staff - Contractors)No (Employee Type: Essilor Shared Services)
- What computer will the new employee require:
  
  A computer provided by SGV.No computer setup required.
- Please describe the current location of the computer that needs to be setup for the new employee:*
- Please submit the serial number of the computer to setup for new employee:
- What applications should be installed on the new employee's computer?
  
  Acrobat ReaderAcrobat ProAzure VPN Client - Required for all manufacturing employeesDYMO Connect - Required for all manufacturing employeesInventory Management System (IMS) - Required for all manufacturing employeesLoftware NiceLabel Designer - Required for all manufacturing employeesLoftware NiceLabel Web Client - Required for all manufacturing employeesMicrosoft .NET Framework 3.5 - Required for all manufacturing employeesMicrosoft 365 Office AppsMicrosoft TeamsZscaler
- Which printer(s) does the new employee need installed on their computer?
  
  SP8 Main Office Printer - Required for all SP8 EmployeesManufacturing Printers - Required for all manufacturing employees
- Should Parachute schedule a new employee IT orientation?
  
  YesNo
- Please enter the coordinator's email who will pick the IT orientation time for the new user. The coordinator should be an employee of your company and should be aware of the new hire schedule and start date.*
  example@example.com
- Please enter the coordinator's phone number:*
  
  Area CodePhone Number
- Does the employee need a desk assigned in the Los Altos office?
  
  YesNo
- Does the employee need a badge for the Los Altos office?
  
  YesNo
- Please list any other requests or clarifications for this onboarding:
- Please describe the current location of the computer that needs to be setup for the existing employee:
- Please submit the serial number of the computer to setup for the existing employee:
- Name of Employee*
  
  First NameLast Name
- Employee's email address:*
  example@example.com
- Who is the main contact for this computer setup?
  
  First NameLast Name
- Who should be CC'd on this ticket?
  example@example.com
- Name of CC's on the ticket:
- What applications should be installed on the existing Employee's new computer?
  
  Acrobat ReaderAcrobat ProAzure VPN Client - Required for all manufacturing employeesDYMO Connect - Required for all manufacturing employeesInventory Management System (IMS) - Required for all manufacturing employeesLoftware NiceLabel Designer - Required for all manufacturing employeesLoftware NiceLabel Web Client - Required for all manufacturing employeesMicrosoft .NET Framework 3.5 - Required for all manufacturing employeesMicrosoft 365 Office AppsMicrosoft TeamsZscaler
- Which printer(s) does the existing employee need installed on their computer?
  
  Canon 3826 SP8 Main Office Printer - Required for all UK SP8 office and UK Remote employeesAll Printers - Required for all manufacturing employees
- Please list any other requests or clarifications for this onboarding:
- What computer will the existing employee require:
  
  A computer provided by SGV.A new computer that will need to be purchased.
- Email of departing employee*
  example@example.com
- Name of departing employee:*
- Date to shut off access to IT systems:*
  
  MonthDayYear
  Date
- Time to shut off access to IT systems:*
  
  :HourMinutesAM/PM Option
- Does this user require legal hold/in-place data retention?*
  
  YesNo
- Action for user's cloud mailbox backup: (Note: after 30 days, monthly fees may apply)*
  
  Remove backup in 30 daysMaintain backup until further notice (future ticket requesting removal)
- Does an Out of Office notification need to be set?*
  
  YesNo
- Send replies until:*
  
  MonthDayYear
  Date
- Text of reply for internal SGV sender:*
- Text of reply for external senders (Leave blank if replies should be internal only):
- Does the user have a SightGlass Vision computer?*
  
  YesNo
- What will happen to the computer?
  
  The PC will be handled internally by SGV. No Parachute action needed.Parachute will take action on the computer
- What action should Parachute take on the computer?
  
  Account and data removed, and immediately redeploy computerWipe computer and dispose or return to stock cold (wiped & left in OOBE state)Wipe computer and return to stock hot (fully setup, kept online)
- Email address of who has possession of offboarded user's laptop:
  example@example.com
- Name of who has possession of offboarded user's laptop:
- Email address of anyone that needs access to this user's mailbox:
- Email address of anyone that needs access to this user’s OneDrive:
- Note: During the offboarding procedure, Parachute will disable all accounts associated with this user as needed.
- Please list any other requests or clarifications for this offboarding:
- Instructions: Please complete the form below for EACH computer requested. For example if three computers are needed, please complete three separate forms. Email support@parachutetechs.com for larger/complex orders and a Parachute Procurement Specialist will contact you. A quote will be sent to you for your approval prior to purchase.
- Please enter the employee's name who will receive the new computer:
- When is the new computer needed by? (we request a 14 day minimum please):
  
  MonthDayYear
  Date
- Please select the computer needed (note default three year next business day warranty will be included):
  
  Laptop: Standard PC - 3 year warrantyDesktop: Standard PC - 3 year warranty
- Please select the type of keyboard needed for the computer
  
  USUK/INTLFrenchOther
- List additional items needed: (If specific models are requested, please describe below in the free answer box. Otherwise standard models will be selected for the quote for you to approve.)
  
  Single MonitorDual MonitorsWireless Mouse/KeyboardDocking station (for PC laptops)USB-C dongle (for Mac laptops)
- We will mimic the installed apps on the existing computer unless otherwise mentioned below. Please list any other requests or clarifications for this computer purchase:
- Instructions: Please select the number of each of your standard model requested to purchase. If custom computers are needed, please describe in the free answer box at the bottom.
- Number of Standard Desktop PCs requested:
- Number of Advanced Desktop PCs requested:
- Number of Standard Laptop PCs requested:
- Number of Advanced Laptop PCs requested:
- Number of Monitors requested:
- Number of Wireless Keyboard/Mice requested:
- Number of Docking stations (for PC laptops) requested:
- Number of USB-C dongles (for Mac laptops) requested:
- Please list any other requests or clarifications for this computer purchase:
- Should be Empty:

End User On/Offboarding Request