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Quiz Form With A Calculated Number Of Correct Answers
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1
Student Name 名字
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First Name 名
Last Name 姓
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2
Last 4 SSN 社安号最后四位
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Enter 0000 if not know 如果没有社安号,就输入0000
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3
Exam Authorization Code 考试授权码:
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4
1. 商行的盈利是怎么计算的? What is net income of a business?
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纯收入减去总成本;Pure profit less total cost
总收入减去总支出; Total income less total expense
纯收入加上总成本; Pure profit plus total cost
总收入减去商品成本;Total income less cost of products
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5
2. 什么是现金流?What is cash flow?
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所有通过现金结算的账目; All transactions involving cash
所有的开销; All expenses
账上的现金总额; All cash on hand
所有进账的资金;All incomes
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6
3. 为什么商行给予职工销售佣金? Why does a business pay employees commission on individual product sales?
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增加商业形象;To improve business image
增加销售额; To increase sales
增加职工工资;To increase employees' salary
增加职工之间的竞争; To promote the competitions among the employees
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7
4. 下列哪项是不恰当的销售原则?Which of the following sales concept is inappropriate?
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预先判断消费者;Pre-judge a consumer
对治疗和产品有良好认知; Have a good knowledge in your services and products
仅出售最适合消费者的治疗和产品; Only provide the services and products that are more appropriate to the consumer
从不预先判断消费者;Never pre-judge a consumer
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8
5. 顾客预付疗程的款项可能产生什么情况?What is going to happen if consumers prepay some treatment packages?
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顾客可能会抱怨; The consumer might complain
商行的资金流动会好转; The cash flow of the business is improved
顾客会得到额外优惠; The consumer will get an extra discount
商行的成本会增加;The business cost will increase
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9
6. 什么是利基市场? What is a niche market?
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大多数人消费的市场; A market that covers most of the population
一个有特殊需求的市场; A market with specific needs
最赚钱的市场; The most profitable market
一个低风险的市场; A low-risk market
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10
7. 为什么市场调查对商行很重要? Why is it important for a business to study the market?
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可以选择较大的场地; Can find a larger business location
可以定向做广告; Can start a targeted advertisement
可以减少雇佣人数; Can reduce number of employees
可以对顾客做出预先判断; Can pre-judge consumers
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11
8. 什么是年预算? What is annual budget?
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本年度所有收入和开销的表格;Current year's income and expense reports
商行审计后的最终账目; The final financial report after reconciliation
仅仅罗列下年度最重要的收入和开销的报表; Next year's report that only list the most important incomes and expenses.
上年度的收入和开销报表; Last year's income and expense reports
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12
9. 给治疗项目定价是需要考虑那些因素?What to consider when setting up the price for a treatment?
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场地租金和利润;Rent and profit
固定开销,产品成本,利润; Fixed cost, product cost and profit
顾客能接受的最大值;The highest price that consumers can accept
项目的重要性以及利润;The importance of a treatment and profit
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13
10. 水能用来扑灭以下那个材料引起的火灾?Which of the following fire can be put out with water?
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纸张; Paper
天然气;Natural gas
汽油; Gasoline
以上都可以; All of the above
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14
11 以下那种物品起火是不适合用二氧化碳的? Which of the following fire cannot be put out with CO2 extinguisher?
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高温炸锅油;Hot oil in a fryer
石油; Cruel oil
电器;Electronics
酒精;Alcohol
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15
12. 最有效的广告手段是什么? What is the most effective way to advertise?
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电视; Television
电台; Radio
口碑;Word of mouth
当地报纸; Local newspaper
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16
13. 以下那种产品可以用作消毒剂?Which of the following can be used as disinfectant?
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热水;Hot water
戊二醛; Glutaraldehyde
肥皂;Soap
50%异丙醇;50% isopropyl alcohol
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17
14. 如果一个客人对店里的服务非常不满意,你首先应该怎么做?What are you supposed to do if a customer is dissatisfied and complaining?
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把这个客人记上黑名单; Placing this customer on the black list
马上给客人退款;Immediately issuing a refund to the customer
不打断客人,耐心聆听;Listening to the customer without interrupting
找自己的同事或者上司帮忙;Getting help from coworkers or a supervisors
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18
15. 什么是病毒?What is virus?
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比细菌小的微生物;A structure that is smaller than bacteria
可以感染细菌;Can infect bacteria
无法自我繁殖;Cannot self-reproduce
以上都是;All of the above
Other
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19
16. 以下哪个不是细菌感染?Which of the following is not a bacterial infection?
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食物中毒;Food poisoning
梅毒;Syphilis
艾滋病;AIDS
破伤风;Tetanus
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20
17. 以下哪个是病毒感染?Which of the following is a viral infection?
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淋病;Gonorrhea
带状疱疹;Shingles
咽喉炎;Strep throat
藓,Ringworm
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21
18 以下哪个是真菌感染?Which of the following is a fungi infection?
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脚气; Athlete's foot
灰指甲;Onychomycosis
藓,Ringworm
以上都是;All of the above
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22
19 跟客户交谈时,什么时合适的课题? What is the appropriate topic to discuss with a client?
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股票市场;Stock market
治疗过程和细节;Specifics of the treatment
政治;Politics
宗教;Religion
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23
20 以下哪个是对客户的最佳诊断环境? Which of the following is the best condition for the initial client diagnosis?
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你只需要看到客户的脸; As long as you can see the client's face
你只需要看到客户需要治疗的部位; As long as you can see the areas to be treated
只要能够与客户顺利的交流; As long as you can communicate with the client comfortably.
确保你跟客户之间没有任何障碍; Making sure that there is no obstruction between you and your client.
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24
Total point is
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25
人机确认 Please verify that you are human
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