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Product Exchange\Return request
Please fill out and submit this form.
11Questions
  • 1

    All returns are processed according to the return policy

    https://skates.guru/returns-and-refunds-policy/

    Click "Next" to acknowledge and proceed with the return policy.

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  • 2
    It must be the same as you placed the order. It will help us to process your refund quickly.
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  • 3
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  • 4
    The order number is available in the confirmation email; Your skates.guru account; Stripe or PayPal receipt. It will help us to process your refund quickly.
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  • 5
    Only brand new products are accepted. Any other product state will be subject to a fee.
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  • 6
    Sharpened blades and skates with sharpened blades are not returnable.
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  • 7
    The manufacturer's package is a part of the product. The missing or damaged package will need to be replaced, and the restocking fee will be charged.
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  • 8
    An inappropriate product state will cause a restocking fee.
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  • 9
    Shipping items without packaging materials will damage the shipped item or the manufacturer's packaging. The restocking fee will be applied.
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  • 10
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  • 11

    Generating return label

    By submitting this form, you will be redirected to the return center https://returns.skates.guru to generate the return label.

    $10 – The cost of the shipping label will be debited from your final refund amount.

    If, after the item's arrival and further inspection, the statements listed above were actually false, there will be a restocking fee according to the return policy.

    The refund deposit time can vary depending on your bank's policy.

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