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Hey there, I See You Need Help
Hey there, I See You Need Help
Please expect 24-48 hours for a response
5Questions
Need Help?
  • 1
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  • 2
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  • 3
    Select the best option in order to expedite your help.
    • Select the best option in order to expedite your help.
    • Account --> (billing, upgrade, change card on file, cancel, refund)
    • Login Issues (Locked out, change password, missing account, all my work is missing, where are the archives or lives)
    • Confusion (Onboarding issues, I just got started and I'm lost, Broker issues, MT4 issues)
    • I am dealing with errors (Wrong answer on Quiz, Video not playing, next course not loading)
    • Price Zone (Can't log in, Sign up, Where is it)
    • Books (It has been a 7 days and I don't have my book or my tracking number).
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  • 4
    Select the best option
    • Select the best option
    • Upgrade My Account
    • Change/update Card On File
    • Change/update Payment Due Date
    • Pay off Balance
    • Billing Error (over charged)
    • Suspend Account Temporarily, I might to come back within 2 months.
    • Cancel My Account
    • I need a refund
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  • 5
    Select one
    • Select one
    • Locked out of account
    • Can't find my password
    • Password was never sent
    • I need a new password
    • I tried to login and all my work I did is mising!
    • Why can't I see all the archives or lives?
    • My account is showing an error when I login
    • My account is missing
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  • 6
    Select one
    • Select one
    • Stuck on Quiz - Taken it more than 3 times
    • Error on video
    • Error on quiz (I think the answer you have is wrong)
    • Error in book, (typos, missing pages)
    • Error on platform (submit picture)
    • I didn't get this weeks lesson (12 Month Plan)
    • I didn't get my next course (Mastery Plan)
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  • 7
    Select one
    • Select one
    • I just got started and I am lost
    • I can't get started
    • How do I get started
    • Where is my password?
    • How do I login?
    • How do I set up my broker?
    • How do I set up Oanda?
    • How do I set up MT4?
    • I can't connect my broker
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  • 8
    • Can't Log In
    • Sign up issues
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  • 9
    This will greatly improve your response time.
    Drag and drop files here
    Select files to upload
    Max. file size: 10.6MB
    Cancelof
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  • 10
    Be as descriptive as necessary.
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  • 11
    (much faster than sending in to help@alwaysastudent.net)
    to see how to change my password go to alwaysastudent.net/faq
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