Monthly Audit
90% required to pass
Date
-
Day
-
Month
Year
Date
Club
*
Auburn
Blacktown
Emerton
Glebe
Marrickville
Miranda
Redfern Paltinum
South Eveleigh
Club Email
example@example.com
Operational Performance
NOTE - Less than 100% Accuracy in Pre -Exercise Form submissions results in INSTANT FAIL
Pre - Exercise Forms = New Joiners
*
100% - Compliant
Not 100% - Not Compliant
Pre- Exercise Score
3 Points
Instant Audit Fail
Pre- Exercise Forms - Comments
Attrition Rates - Last Month, Club Target is below 6%
*
Below 4% - 5 Points
Between 4-5% - 4 Points
Between 5-6% - 3 Point
Between 6-7% - 2 Points
Between 7-8% - 1 Point
Above 8% - 0 Point
Attrition Rate Score
5 Points
4 Points
3 Points
2 Points
1 Point
0 Points
Attrition Rate - Comments
Unmatched Records
*
Below or Equal 5 - 1 Point
Above 5 - 0 Points
Unmatched Record Score
*
1 Point
0 Points
Unmatched Records - Comments
Banking Records
*
Balancing Daily - No errors -3 Points
Balancing Daily - Totals Correct -2 Points
Balancing Daily - with errors - 1 Points
Not Balancing Daily - 0 Points
Banking Score
3 Points
2 Points
1 Point
0 Points
Banking Records - Comments
Stocktake Completed and Submitted in past 4 weeks
*
4 Stocktakes Completed
3 Stocktakes Completed
2 or Less Stocktakes Completed
Stocktake Score
3 Points - 4 submitted
2 points - 3 submitted
0 Points - 2 or less submitted
Stocktake - Comments
All New Joiner Leads sent to PTM
*
100% - 3 Points
90% - 2 Points
Below 90% - 0 Points
New Joiner Leads Score
3 Points
2 Points
0 Points
New Joiner Leads - Comments
Finance App - POS Rev
*
Ahead of Target (+120%) 4 Points
On Target (90-120%) 3 Points
Behind Target (80-90%) 2 Points
Not Achieving (-80%) 0 Points
Finance App POS - Score
4 Points
3 Points
2 Points
0 Points
POS Rev - Comments
Reception FOH - Pass/Fail (all 1 Point)
*
Counter Top - Clean/ Tidy
Shake Bar - Clean/Tidy
Shake Stock Levels
Music - Playlist, Volume
Fridge Display - Full, On Brand
Merchandise Display - stock full, tidy, well presented
Reception FOH - Score (all 1 Point)
*
Counter Top - 1 Point
Shake Bar - 1 Point
Shake Stock Levels - 1 Point
Music - Playlist, Volume - 1 Point
Fridge Display - Full, On Brand
Merchandise Display - stock full, tidy, well presented - 1 Point
Reception FOH - Comments
Operational Performance Score - 25 Points Available
Facility Performance
Emergency Evacuation Plan
*
Current Evacuation Plan in place
Staff Knowledge and Compliance
Emergency Evacuation Plan Score
3 Points
0 Points
Take Photo
Safety Compliance
*
Defib Working
Cameras Working
First Aid Box stocked
Safety Stickers on all machines
Safety Compliance Score
*
1 Point
1 Point
1 Point
1 Point
Take Photo
Emergency and Safety - Comments
Take Photo
Take Photo
Take Photo
Gym Floor - Pass/Fail (all 1 Point)
*
All machines working or logged for repair
All equipment well presented
Gym Floor neat and tidy
Out of order Signage On Brand, Laminated
Gym Floor - Score
*
1 Point
1 Point
1 Point
1 Point
Take Photo
Take Photo
Take Photo
Gym Floor - Comments
Group Fitness Area - Pass/Fail
*
All equipment well presented
Group Fitness Area neat and tidy
Out of order Signage On Brand, Laminated
Group Fitness Score
1 Point
1 Point
1 Point
Take Photo
Take Photo
Take Photo
Other Facilities / Area - Pass/Fail
*
Bathrooms well presented
Creche well presented
Sauna well presented/working
Out of order Signage On Brand, Laminated
MC Room/Call Centre
Other Facilities Score
1 Point
1 Point
1 Point
1 Point
1 Point
Take Photo
Take Photo
Take Photo
Other Facilities / Areas- Comments
Marketing - Pass/Fail
*
Current Promo Advertised
All TV's working correct channels
Promo Signage On Brand, Laminated
In House Signage On Brand, Laminated
Marketing Score
1 Point
1 Point
1 Point
1 Point
Take Photo
Marketing - Comments
Building Services - Pass/Fail
*
Club Walkthrough - 4 times day
No unreported damage or work required
CW Entry Scanner working correctly
Club Entry presented well
Building Services - Score
1 Point
1 Point
1 Point
1 Point
Take Photo
Take Photo
Take Photo
Building Services - Comments
Facilities Score - 27 Points Available
Overall Audit Score - 52 Total Score (46.8 Points needed to pass)
90% Pass Mark
Overall Comments
Submit
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