Prodigy/Client Contract

Client Agreement - Disclaimers / Policies

Prodigy Cheer Apparel
ALL CLIENTS MUST HAVE THIS FORM SIGNED AND ON FILE WITH US. This applies to each contact or representative that works with us, not just the organization.

The following is a list of important things to remember about placing an order with Prodigy Cheer Apparel. There are several important key factors, when understood, will help keep your order moving more smoothly. We encourage all clients to understand this is a joint effort of teamwork between us and you. Making custom apparel is more tedious than simply buying a shirt off the shelf at a dept store. The more you understand the process, and do your part, the better we can do ours.

Please fill out or tick the box next to each item. By doing so you confirm you have read and fully understand each point. Please always feel free to email (office@prodigycheerapparel.com) or call us (904-438-5195) with any questions.
***IMPORTANT NOTICE***

Due to varying inventory, some screen-print products may be unavailable or in need of a substitution. Prices on substitutions may vary, and delivery times may be delayed. Thank you for your understanding.
Gym/Organization/School Name*
Contact Name*

First NameLast Name
Mobile Number*

Area CodePhone Number
Email*

Confirmation Emailexample@example.com
Due to the unpredictable nature of the world, and things out of our control, we cannot guarantee delivery dates. (though we do take delivery dates serious, and are meeting most deadlines)Due to varying day-to-day inventory, some screen print items have unpredictable inventory and may need substitution. Prices on substitutions may vary.Production Lead Times are only approximate (2 weeks for screen print, 4-6 weeks sublimated). If you need a specific delivery date, please advise ASAP. You will need to get approval on rush orders. But again, circumstances out of our control (suppliers, shipping carriers, etc.) means we cannot with 100% certainty guarantee a date. We do not offer refunds for missed delivery dates unless you paid a rush fee.Production time does NOT start until art is approved, order received, and invoice paid. Please allow enough time for the art process, fittings, and getting your order together.Production lead times do NOT reflect shipping time.Art Lead Times are also approximate and may vary. Average is 2-4 business days. Actual time for mockups and revisions will vary based on current workload, and how many revisions you want.Published Screen Print rates are based on a std Gildan Softstyle tee or similar. Other apparel options, more ink colors, and other variables can increase rates.Rate sheets do NOT include shipping costs. We do try to pre-bill std shipping on order invoices. If rush shipping is needed, that may incur further costs.PUBLISHED RUSH FEES are for PRODUCTION TIME ONLY, and do NOT reflect any potential expedited shipping costs or shipping time.Size Kit Rental (if needed) is for 1 week, so please schedule fitting day accordingly. If more time is needed please communicate with us.If you opt to NOT use SIZE KITS for sublimated apparel (if available), you assume all risk for apparel fit. Size charts are available upon request.ALWAYS be on the lookout for emails and phone calls from Prodigy about your art or order. If communication is delayed, that could hold up your order. Every day that passes is a valuable day lost and closer to your desired delivery date.
SUMMARY

Successful custom apparel orders are the result of good teamwork. If we all communicate well and in a timely manner, setting proper expectations, and all doing our part... we will have a much better chance at a smooth order process and happy clients :)
Please sign to confirm you have read, understand, and agree with our policies. *

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(you confirm you are authorized to sign on behalf of your organization) You may sign using your finger, stylus, or mouse.
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Client Agreement - Disclaimers / Policies

***IMPORTANT NOTICE***

SUMMARY

IMPORTANT NOTICE