Handshake Cycling Assessment System GAMMA

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Image FieldThis project has received funding from the European Union‘s Horizon 2020 Research and Innovation programme under grant agreement no 769177. The sole responsibility for the content of this website lies with the CIVITAS Handshake project and in no way reflects the views of the European Commission. The UX of this survey has been mostly designed for a desktop screen.
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This survey gives you the opportunity to assess and reflect on your city's cycling performance. It should be completed by an official representative on behalf of the city’s agreed viewpoint. Thus, you may want to gather collective feedback regarding cycling before starting. The following diagram shows how the survey is organised.

STRUCTURE OF THE SURVEY
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In the first part, the level of performance of your city will be evaluated through three key areas: hardware, software and orgware. You will be asked to answer simple multiple-choice questions. Each response will contribute towards the overall assessment, which will be defined as one of the five Levels of Performance (Brass, Bronze, Silver, Gold and Platinum).

This part will take you about 15 - 20 minutes to complete.
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The second half of the survey is about data collection.

Some of the information asked here may require a bit of research. Depending on your knowledge, you may need from half an hour to a couple of hours to complete this part. In order to help you go smoothly through the questions, below you can see all the data you need to answer this part completely. With the data, you will need about 20 minutes to complete it.

This part doesn't affect the results of Part 1. However, it will help analyse the context of cycling policy in your city and compare it to other cities in the Community of Practise platform. Therefore, although it's optional, it's highly recommended to respond it as completely as possible.

DATA YOU NEED FOR THE SURVEY
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Let's start!In the following multiple-choice questions, it is possible that your city doesn't exactly match all of the specifications of any given answer. In this case, please answer by clicking the option that best illustrates the state of affairs in your city. The survey will be automatically saved. You can pause it and continue it at a later point at any time by clicking the SAVE button below and entering your email. Click NEXT to read the first question.
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Name of your urban areaPlease first tell us the name of the area you are responding relating to.
Name of area, e.g. local authority, city, town
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Are you a representant of your city?* This field is required. This survey has been designed to help public administrations. Please enter the email of your job position and the rest of the details in order to verify the legitimacy of your position. The results of the survey will be sent just to this email address. Data will be held in compliance with GDPR regulations. View our privacy policy here
Your email address
Your name
Your position/role in the organisation
Name of authority you are responding on behalf of
Country your organisation is based in
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In the first section we focus on infrastructure and facilities Please click NEXT to continue
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How well do different parts of the cycling network link together and work as a whole?Please choose the answer that best illustrates the state of affairs in your city.
Fragmented and absence/low quality of connections, infrastructure and signage
Occasional connections, but inconsistent quality of infrastructure and signage
Some parts of the network well-connected locally, but investment needed to achieve coherence across the entire area and a consistent quality of infrastructure and signage
A well-connected network overall, but investment needed to address residual broken links and minor inconsistencies in quality of infrastructure and signage
A very well-connected and highly coherent network overall, with consistently high quality infrastructure and signage
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How well does the bicycle network offer direct routes between main destination points?Please choose the answer that best illustrates the state of affairs in your city.
Constant detours and absence of dedicated cycling network between main destinations compared to other transport networks
Frequent detours and only occasional presence of the cycling network between main destinations compared to other transport networks
Occasional detours and presence of the cycling network between main destinations compared to other transport networks
Rare detours with presence of the cycling network between main destinations compared to other transport networks
No detours and strong presence of the cycling network between main destinations compared to other transport networks
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How is the separation level and safety perception between cyclists and other street users?Please choose the answer that best illustrates the state of affairs in your city.
Normally no separation of cycling from other street users where this could be beneficial, street design provides for dominant culture of hazardous behaviour by other street users
Occasional separation of cyclists from other street users where this could be beneficial, sometimes parallel safer alternative routes provided, street design often encourages hazardous behaviour by other street users
Examples of attention being paid to separation where this could be beneficial , good alternative direct parallel routes provided, and street design encouraging improved behaviour of other street users
Frequent separation where this could be beneficial, a reduced need for alternative parallel routes, street design encouraging mostly safe behaviour of other street users
Separation of cycling infrastructure in all important locations where this could be beneficial (ideally led by a coherent, well-executed and regularly evaluated safety plan), and street design that creates a culture of safe and respectful behaviour between street users
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How well integrated is cycling infrastructure into its surroundings?Please choose the answer that best illustrates the state of affairs in your city.
Low aesthetic infrastructure design quality, neglected signposting, low levels of social safety
Mostly low aesthetic infrastructure design quality, limited examples of good signposting, limited levels of social safety
Growing examples of good aesthetic infrastructure design quality, frequently good signposting, examples of good social safety
Mostly highly aesthetic infrastructure and environmental design quality, high quality of signposting, and usually high social safety
Highly aesthetic infrastructure and environmental design quality, excellent quality signposting and excellent levels of social safety overall
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How pleasant and easy are journeys for cyclists?Please choose the answer that best illustrates the state of affairs in your city.
Uneven surfaces/level changes, frequent stops, insufficient space, many sharp corners
Mostly uneven surfaces/level changes, frequent stops, mostly insufficient space, often sharp corners
Mostly smooth surface/few level changes, occasional stops, mostly sufficient space, occasional sharp corners
Usually smooth surface, rare stops, sufficient space, rare sharp corners
Smooth surface throughout, minimal stops, generous space, wide turning angles with no sharp corners
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Score in HARDWARE (max 25)
Maximum possible total score: 25
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A few recommendations to improve the HARDWARE that you could find inspiring:
Implementing a sustainable urban mobility plan:
Planning cycling infrastructure:
Guidelines for cycling infrastructure and quality design:
Best practices for cycling infrastructure:
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In the second section we focus on communications and culturePlease click NEXT to continue
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What are citizens' and society’s attitudes towards cycling?Please choose the answer that best illustrates the state of affairs in your city.
Hostile attitude towards bicycle riders and any investments/decisions favouring them
Indifference and low levels of acceptance, for example cycling is only really embraced by grassroots movements and for sports/leisure
Recognised but polarised, with some groups opposing it (e.g. change-averse groups, business owners, car-loving residents, commuters), and some groups clearly in favour (e.g. young adults and students, climate concerned citizens, cycling enthusiasts)
Atmosphere of tolerance and usually friendly coexistence, where the bicycle is on its way to becoming a fully-fledged mode of transport suitable for everybody and every trip
Factual and an integral part of many/most people's everyday life, “cycling for us is like water is for fish"
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What activities are undertaken in communication and marketing for cycling? Please choose the answer that best illustrates the state of affairs in your city.
No active mainstream communication or marketing for cycling as an everyday transport mode alongside other modes of travel
Basic level of communication/recognition, with infrequent dissemination of information and occasional one-off marketing of cycling for specific projects/events only
Regular use of broad mainstream media channels (such billboards/websites/other) for generalised campaigns (e.g. without much segmentation for specific target groups/topics)
Regular communication and marketing using a combination of many forms of mainstream and tailored media, with some segmentation of messages and materials aimed towards specific target groups
Systematic, continuous, professional, multimedia communications and marketing campaigns delivered broadly, and to segmented target groups (e.g. children, commuters, other) with messaging linked to topics known to be of interest to these specific groups (e.g. showing cycling's (socio)economic, health and environmental benefits)
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How well is cycling proficiency encouraged across the general population, and to specific groups (children, elderly, etc.)?Please choose the answer that best illustrates the state of affairs in your city.
No education and training activities to help people gain skills and confidence to ride a bicycle more
Sporadic education and training activities to help people gain skills and confidence to ride a bicycle more
Regular education and training activities to help people gain skills and confidence to ride a bicycle more, but short in duration and targeting only specific groups
Regular educational and training activities to help people gain skills and confidence to ride a bicycle more, limited in duration but targeting all relevant groups
Systematic, continuous and professional education and training activities to help people gain skills and confidence to ride a bicycle more, targeting all relevant groups including improving skills and awareness of other street users (e.g. lorry drivers)
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To what extent does the cycling community engage in impactful advocacy? Please choose the answer that best illustrates the state of affairs in your city.
No advocacy nor presence (e.g. absence of vocal individuals, groups, media)
Cycling is recognised but still marginal in the public interest and debate
Personalities, groups and media have emerged to provide visibility and critique in relation to cycling and start lobbying for cooperation with planning authorities
Well-organised advocacy groups regularly cooperate with planning authorities, supported by vocal but informed pressure from local individuals/influencers, with cycling a regular topic in the media
Cycling is a mainstream topic of conversation, advocacy groups are integrated into the co-planning process, vocal individuals have become more satisfied and supportive, and the media have developed a generally well-informed, understanding and supportive outlook
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To what extent is cycling discussed and considered in the political agenda?Please choose the answer that best illustrates the state of affairs in your city.
Cycling not a topic of any sustained political interest or capital
Cycling is generally ignored, with it only being advocated by individually-supportive politicians who are supported by public officers
Cycling is a noted topic on the political agenda, but still struggling to acquire prominence and priority (planning, funding) and support through consecutive political cycles
Cycling is a mainstream topic on the political agenda, receiving adequate priority (planning, funding) and support through consecutive political cycles and linking to other place making/policy agendas
Cycling is a leading policy tool in steering urban mobility, spatial, environmental, social and economic well-being, with consistent, stable and sustained high levels of political support running over at least 3 consecutive political cycles
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Score in SOFTWARE (max 25)
Maximum possible total score: 25
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A few recommendations to improve the SOFTWARE that you could find inspiring:
City visions for cycling:
Cycling in the Netherlands:
Political leadership in cycling:
Planning for cycling promotion:
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In the third section we focus on people, policies and plans Please click NEXT to continue
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How well is cycling embedded into long term and strategic documentation for planning and delivery?Please choose the answer that best illustrates the state of affairs in your city.
Cycling is neither specifically nor meaningfully considered by any relevant vision/plan
Cycling is mentioned in relevant strategic documents (e.g. transport, land use, energy, other), but still plays a marginal role in policy
Cycling is fully recognised and embedded in relevant strategic documents (e.g. transport, land use, energy, other), but action/delivery related to this is limited
A dedicated cycling document (an action plan or similar) exists, but is only partially implemented, and/or displays limited coordination with other relevant strategic documents (e.g. transport, land use, energy, other), and/or cannot rely on secured funding
A dedicated strategic document for cycling (an action plan or similar) exists and is well implemented, fully coordinated with other strategic documents (e.g. transport, land use, energy, other), has clear targets and secured funding, and is regularly monitored and updated
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What collaborative policy-making and planning is there for developing cycling policy and solutions?(e.g. with other relevant municipal services or community stakeholders). Please choose the answer that best illustrates the state of affairs in your city.
Relevant departments work mainly in isolation (as “silos”), reporting and communicating hierarchically, e.g. vertically with the Mayor or to higher administrative levels (provincial, regional, national)
Departments linked to urban development communicate and collaborate occasionally (e.g. by submitting requests for reviews of documents/plans or holding meetings on individual initiatives)
Inter-departmental communication and collaboration is regular, inter-departmental working groups have been created but meet irregularly, community stakeholders are occasionally asked to join activities
Inter-departmental working groups meet regularly, and community stakeholders are frequently asked to join policy making processes
Inter-departmental working groups and meetings with community stakeholders are a standard practice for both policy making and policy monitoring, and formal public-private partnerships are established
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How integrated is the design approach for cycling?(for example drawing on skills from complementary disciplines, e.g. economics, spatial design, traffic engineering, sociology, psychology, communication, arts and design, etc.). Please choose the answer that best illustrates the state of affairs in your city.
Marginal (non-specialised) domain, dealt with by officers independently of specific competence or experience in cycling
Cycling is a recognised technical domain ,but embedded in a traditional traffic-centric engineering approaches, with less open-mindedness towards innovation and inputs from other disciplines
Mainly driven by individuals’ perspectives, whether supportive traffic engineers or cycling-savvy officers, with an open attitude towards other disciplines (though there is room for further consultation)
Multi-disciplinary thinking used across departments and by officials involved in the cycling design process, dependent on the project nature
Multi-disciplinary thinking in cycling design, systematically used across departments and by officials as part of well understood, accepted and adopted processes
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How is the staffing responsibility for expertise in cycling policy and solutions allocated?Please choose the answer that best illustrates the state of affairs in your city.
No appointed cycling officer, with cycling responsibility usually allocated randomly or on demand
Officer(s) working on cycling though split between other responsibilities and only engaging in tasks on demand
Dedicated transport or mobility officers with cycling experience working in coordination with officers responsible for or interested in cycling in other relevant departments
Small dedicated team of cycling officers working in coordination with officers responsible for or interested in cycling in other relevant departments
Large dedicated team of senior cycling officers working in coordination with all officers working on cycling in other departments, or senior level officers distributed across relevant departments and coordinating their work on cycling
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What is the level of local cycling investment?Please choose the answer that best illustrates the state of affairs in your city.
No funding specifically allocated for cycling (annually)
Marginal, irregular and hard to get funding
Regular funding, but there is still a limit to what can be implemented, larger scale support is dependent on strong lobbying
Regular and adequate funding in the context of visions and plans, with additional lobbying required only for particularly large investments
Large and long-term funding secured on a regular basis in the context of visions and plans, with investments in cycling prioritised
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Are data and knowledge collected to understand and monitor cycling conditions?Please choose the answer that best illustrates the state of affairs in your city.
No relevant activity is performed
Cycling projects are occasionally monitored and evaluated, but no prior appraisal or modelling is performed, which means no overall assessment against original objectives/targets can be carried out
Appraisal and modelling is used occasionally to appraise project feasibility and impacts prior to implementation, and summary monitoring and evaluation of the same projects is performed
Regular appraisal, modelling, monitoring and evaluation both of key plans (e.g. Cycling Action Plan or Sustainable Urban Mobility Plan) and individual projects before and after implementation
Systematic appraisal, modelling, monitoring and evaluation of both key plans plans (e.g. Cycling Action Plan or Sustainable Urban Mobility Plan) and individual projects through a centralised and well-coordinated process. Results inform future cycling action plans and projects, with active engagement in benchmarking initiatives against other cities
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What legal and regulatory measures are there to prioritise cycling?(e.g. through provisions in laws on traffic and liability encouraging safer cycling, on developers to fund cycling infrastructure, or to fiscally to incentivise the uptake of cycling, etc.). Please choose the answer that best illustrates the state of affairs in your city.
No significant measures supportive of cycling
Measures supportive of cycling developed infrequently, but prove difficult to gain approval for
Measures supportive of cycling occasionally approved, but neither prioritised nor part of a clear strategic approach
Measures supportive of cycling frequently approved and prioritised as part of a clear strategic approach
Measures supportive of cycling regularly approved and largely mainstreamed or in place
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Is there a strategy regarding Low-Emission Zones (LEZ) or Zero-Emission Zones (ZEM) in the city? Please choose the answer that best illustrates the state of affairs in your city.
No LEZ/ZEM in the city and no strategies to regulate private motorised vehicles
Occasional or experimental LEZ/ZEM to regulate access for private motorised vehicles or little consideration to prioritise active mobility but still a lack of municipal strategy
Established LEZ/ZEM and spaces prioritised for active mobility in the city/neighbourhood centre(s) but administrated independently without a common strategy. Rest of the city defined for private motorised vehicle culture
Strategic and extensive presence of LEZ/ZEM and plenty of spaces for active mobility, mostly in central/pressurised areas. Municipal strategy to expand spaces for active mobility and reduce accessibility of private motorised vehicles.
Systematic presence of LEZ/ZEM throughout the city (from the centre to the periphery). Strong strategy in favor of active mobility with the goal to keep private motorised vehicles out of the streets.
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What solutions are in place to slow, reduce the amount of, or improve the safety of remaining vehicle traffic?(e.g. physical, regulatory or technological). Please choose the answer that best illustrates the state of affairs in your city.
No traffic calming
Occasional or experimental traffic calming solutions
Progressive adoption of traffic calming solutions, enforcement still inconsistent
A clear strategy and extensive use of traffic calming solutions, enforcement becoming a priority
A clear strategy and systematic use and regular enforcement of traffic calming solutions
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What restrictions are there on car parking?(e.g. such as charging). Please choose the answer that best illustrates the state of affairs in your city.
No parking management
Occasional or experimental parking management of private vehicles
Growing and coordinated parking management of private vehicles
A clear strategy for systematic use of parking management for private vehicles (with greatest focus in central/pressurised areas), and with any revenues allocated to the general municipal budget
A clear strategy for extensive implementation of parking management throughout the city (from the centre to the periphery), for example including ICT-supported dynamic management, with revenues automatically allocated to urban mobility projects
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Score in ORGWARE (max 50)
Maximum possible total score: 50
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A few recommendations to improve the ORGWARE that you could find inspiring:
Cost-Benefit analysis for cycling:
Data and innovations:
Development tools for cycling:
Can smart innovations pave the way for the bicycle:
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TOTAL SCORE (out of 100)The overall score of your assessment across Hardware, Software and Orgware is as follows (maximum 100). There are some resources that may help you on the Handshake website: [links to be added]. You will be sent a copy of your response if you have entered your email in the previous question where indicated. This will inform you what your total score means and combine all the results and guidance you have seen during this survey. All scores, by question, section and subsection, will be provided so as cities your can review, reflect and seek assistance
Maximum possible total score: 100. Keep Cycling!
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Result - Your Current Level of Cycling Performance: BRASS {ltstronggttotalScore70}/100Keep going! Out of the five stages of progress, we consider you have reached the following level of performance.
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Result - Your Current Level of Cycling Performance: BRONZE {ltstronggttotalScore70}/100Keep going! Out of the five stages of progress, we consider you have reached the following level of performance.
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Result - Your Current Level of Cycling Performance: SILVER {ltstronggttotalScore70}/100Keep going! Out of the five stages of progress, we consider you have reached the following level of performance.
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Result - Your Current Level of Cycling Performance: GOLD {ltstronggttotalScore70}/100Keep going! Out of the five stages of progress, we consider you have reached the following level of performance.
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Result - Your Current Level of Cycling Performance: PLATINUM {ltstronggttotalScore70}/100Keep going! Out of the five stages of progress, we consider you have reached the following level of performance.
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Congratulations, you completed Part 1: Level of Performance!

The overall score of your assessment has now been set.

For the second part, you have the option to skip, for now, the section City context, if you haven't gathered yet the information needed to answer it.

TIP: You can save and pause the survey at any time by clicking the SAVE button below and entering your email. You can resume from where you left by clicking the link that will be sent to you.
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If you already collected the data mentioned at the start of the survey, it won't take you more than 20 minutes to finish the survey. Here, you can see again the information you need.

TIP: You can save and pause the survey at any time by clicking the SAVE button below and entering your email. You can resume from where you left by clicking the link that will be sent to you.

DATA YOU NEED ABOUT YOUR CITY
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Do you want to complete Part 2: City context now?* This field is required.Please choose one option
Yes, I want to complete "Part 2: City context" nowNo, I will fill in "Part 2: City context" at a later time
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Welcome to Part 2: City context

If you want to add a comment on any of your answers, please use the comment boxes provided in some of the questions. If the data collected from your city has different units than the ones specified in the questions, use the comment boxes to clarify this.

Your comments will be personally analysed and considered.

Please click NEXT to start Part 2!
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Please describe the area's actual characteristics?You can add personal comment in the last box
What is the total population (number of inhabitants)?
What is the GDP (€ / inhabitant / year)?
What is the official municipal area (in km2)?
Please Select
Please Select
Urban - Compact
Urban - Sprawling
Urban - Peri urban (e.g. non central district)
Rural
Mixed urban/rural (e.g. region)
What is the dominant land use characteristic?
Optional: Here you can add a comment related your answers
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Please provide the resident population age characteristics?If available, provide also data from earlier years to analyse the demographic evolution
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How many students are living and studying in your city?All +18 students living or studying in the city. Please, indicate the year and/or any needed specifications
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What is the level of car ownership per 1.000 inhabitants?If available, provide also data from earlier years to analyse the evolution of car ownership
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How much does your city spend on cycling investment?If available, provide also data from earlier years to analyse the evolution of investment
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What are the key figures for your cycling network?Please, provide the year of the data source in the right column
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Length of cycling network all cycling facilities, segregated or not, defined by the administration (km)
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Number of publicly-provided bike share bicycles - docking/geo-fenced
Number of publicly-provided bike share bicycles - free floating
Number of bike share stations
Percentage of municipal area accessible from bike share stations (% of total area); please state threshold used in calculation (e.g. % within 300 metres from nearest station)
Add other key figures/comments
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What is the cycling modal share in your city?Please specify your definition of cycling modal share in the last row (e.g. all trips, journeys to work, etc.)
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How many accidents involving cyclists against other modes of transport occur in your city in the last years?Please specify your unit used, e.g. total number of accidents, accidents/100.000 hab., etc. If available, provide also data from earlier years to analyse the evolution of accidents
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How many cyclist fatalities occurred in your city in the last years?Please specify your unit used, e.g. total number of accidents, accidents/100.000 hab., etc. If available, provide also data from earlier years to analyse the evolution of fatalities
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Congratulations, you finished Part 2: City context!

Click NEXT to continue.
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You are almost done!

The remaining questions are about yourself and the organisation you work in.

You will be asked to upload images, logos and reports from your organisation and city, in order to help us personalise for you the report we will send you after you finish.

You are just 5 minutes away to finish. Please, do not forget to enter your email address in the following slide if you wish to receive the report.
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Upload a picture from youWe would like to promote those who have taken the Cycling Assessment. Please, upload a picture from you (optional)
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Select files to upload
Max. file size: 10.6MB
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Local area logoPlease upload your logo for inclusion in a tailored export of your results. Desired file dimensions: Square
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Max. file size: 10.6MB
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Local area imagePlease upload a representative photograph of cycling in your area for inclusion in a tailored export of your results. Desired file dimensions: Landscape rectangular
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Select files to upload
Max. file size: 10.6MB
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Quotation from the Mayor/political leader figure (optional)Please add a quote from a notable person, e.g. Mayor, which you consider sums up cycling in your area well.
Quote and source
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Mayor/political leader image (optional)Please upload a photograph of the person who said the quotation stated in the previous question (optional).
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Select files to upload
Max. file size: 10.6MB
Please include the name of the individual in the file name
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Additional images and reportsPlease provide links to any additional images or documents which you think are important to support your assessment
URL
Cycling pictures/videos
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Key cycling documents
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Before finishing, we would like to know what you think. How satisfied are you with the content of this assessment?This survey is currently an internal pilot, your input will help us to improve the final external version.
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Your voiceIs there anything else you would like to add or tell us? Now is your final chance.
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Click SUBMIT to finish

Thank you for completing this survey until the end. In less than 72 hours, you will receive the full report of your assessment at {ltstronggtaboutYou[2]}.

This will inform you what your total score means and offer you guidance, advice and access to external materials to improve all the aspects of the cycling network of your city.

By clicking Submit I agree to HANDSHAKE processing the data received through this survey for the tasks related to the elaboration of the self-assessment report.
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Congratulations, you completed Part 1: Level of Performance!

Congratulations, you finished Part 2: City context!

You are almost done!

Click SUBMIT to finish