Customer Survey

Dear Valued Customer
Ace Electronics would like to take this opportunity to say thank you for the business you have given us. In an effort to continuously improve our service to you, we kindly ask that you take a few minutes to complete this survey. Ace Electronics Inc. is an ISO 9001 registered company and we are committed to fulfilling our customer’s needs.

Rating Scale
1 - Unsatisfactory
2 - Poor
3 - Satisfied
4 - Very satisfied
5 - Outstanding

Please select the rating number that you feel applied best.

Quote Responsiveness:

1 is Worst, 5 is Best

Communication:

1 is Worst, 5 is Best

Product Knowledge:

1 is Worst, 5 is Best

Quote Responsiveness:

1 is Worst, 5 is Best

On-time Delivery:

1 is Worst, 5 is Best

Adherence to Shipping Instructions:

1 is Worst, 5 is Best

Delivery/Shipping Documents:

1 is Worst, 5 is Best

Product Quality:

1 is Worst, 5 is Best

Handling of Claims:

1 is Worst, 5 is Best

Overall Rating:

1 is Worst, 5 is Best

Comments:

Your Name:

Your Company:

Your Email:

Customer Service Performance

Delivery Performance Rating

Quality Service Performance

Overall Performance & Comments