Glendale Golf Survey 2021

Name* This field is required.

First Name

Last Name

Email* This field is required.

example@example.com

What best describes you?* This field is required.

First timer / beginner

Fairweather golfer

Golfing fanatic

Occasional golfer

Yet to try golf

Other

How long have you played golf?* This field is required.

Less than 6 months

Less than a year

Over a year

How did you find out about us?* This field is required.

I've been coming for years

Recommended by a friend

Google / web search

An email you sent me

Social media e.g. Facebook

This survey

Other

Are you playing more or less golf since the pandemic?* This field is required.

Less

About the same

Has the growing trend to work from home affected how often you're able to play golf?* This field is required.

I'm able to play more often

It hasn't affected how often I play

I don't work from home

Have any of your friends / family taken up golf in the last 12 months?* This field is required.

Yes

Which Glendale Golf centre do you normally visit?* This field is required.

Castle Point Golf Course

Duxbury Park Golf Course

Edwalton Golf Centre

Portsmouth Golf Course

Richmond Park Golf Course

Tilgate Forest Golf Centre

I've not visited any of the above

What are the main reasons for visting your local golf venue?* This field is required.Tick all that apply

Round of golf

Driving range

Golf lesson

Eat & drink / socialise

Golf shop

Other

How do you prefer to book a round of golf?* This field is required.

Online / website

Over the phone

Just turn up

Not applicable

Would you prefer to book a driving range bay in advance, or just turn up?* This field is required.

Book in advance

Just turn up

Not applicable

Does your local golf venue do enough to encourage newcomers to take up golf?* This field is required.

YesNo

Do you think golf venues should have a dress code?* This field is required.

YesNo

Is there anything more your local golf venue could do to improve your experience there?* This field is required.

YesNo

Tell us how they could improve the experience* This field is required.

Why did you choose us?* This field is required.Tick all that apply

Easy to get to

Good value

I enjoy playing the golf course

I always feel welcome

My friend/s asked me to come

Easy to book

Other

How did you get to us?* This field is required.

Travelled by car

Public transport

Taxi/Uber

Walked

Cycled

Did you play a round of golf?* This field is required.

YesNo

How did you book your tee time?* This field is required.

Online booking system

Over the phone

Turned up & booked at reception

Not applicable

Was the online tee booking system easy to use?* This field is required.

YesNo

Was it easy to find a tee time for your preferred time / day?* This field is required.

YesNo

Did you receive adequate information in your booking confirmation?* This field is required.

YesNo

Were the clubhouse reception team friendly & welcoming?* This field is required.

YesNo

Rate the quality of the tee areas* This field is required.Leave blank if not applicable

Rate the quality of the fairways* This field is required.Leave blank if not applicable

Rate the quality of the greens* This field is required.Leave blank if not applicable

Rate the quality of the bunkers* This field is required.Leave blank if not applicable

Pace of play* This field is required.Leave blank if not applicable

Do you plan to book a round of golf with us again?* This field is required.

YesNo

Is there anything more we could have done to improve your experience on the golf course?Leave blank if not applicable

Did you use the driving range?* This field is required.

YesNo

Did you bring your own clubs?* This field is required.

YesNo

Was it easy to find your way to the range / ball dispenser?* This field is required.

YesNo

Were there any delays in getting a bay?* This field is required.

YesNo

Would you prefer to book a bay in advance, or just turn up?* This field is required.

Book in advanceTurn up

Is range technology important to you e.g. Toptracer, Trackman?* This field is required.

ImportantNot important

Rate the quality of the driving range facilities* This field is required.Leave blank if not applicable

Rate the quality of the range balls* This field is required.Leave blank if not applicable

Do you plan to visit our driving range again?* This field is required.

YesNo

Is there anything more we could have done to improve your experience on the driving range?Leave blank if not applicable

Did you have a golf lesson?* This field is required.

YesNo

How did you book your golf lesson?* This field is required.

Online booking system

Over the phone

Booked directly with the coach

Other

Was the online lesson booking system easy to use?* This field is required.

YesNo

Was the golf coach friendly and welcoming?* This field is required.

YesNo

Rate the quality of your golf lesson* This field is required.Leave blank if not applicable

Rate the quality of our coaching facilities* This field is required.Leave blank if not applicable

Do you plan to book another golf lesson with us?* This field is required.

YesNo

Is there anything more we could have done to improve your golf lesson experience?Leave blank if not applicable

Did you use our clubhouse bar / restaurant?* This field is required.

YesNo

Were the bar / restaurant staff friendly and welcoming?* This field is required.

YesNo

Rate the choice of food & drink* This field is required.Leave blank if not applicable

Rate the quality of our food & drink* This field is required.Leave blank if not applicable

Is there anything more we could have done to improve your food & drink experience?Leave blank if not applicable

Why do you play golf?* This field is required.Tick all that apply

Improves physical fitness

Helps reduce stress

Socialise/meet with friends

Gets me out of the house

I enjoy competitions

I want to become a better golfer

Being outdoors in nature

Other

Do you prefer to play...* This field is required.

18 holes

9 holes

Other

How do you prefer to order your food & drink when at a restaurant / bar?* This field is required.

From my table using my phone

Choose from a menu & order at the bar

I would play more golf if...* This field is required.Tick all that apply

It was more affordable

More of my friends played

It was easier to book a round

A round of golf took less time

More special offers & deals

There are more social events

Golf competitions easier to access

Other

Are you interested in the following?* This field is required.Tick all that apply

Group golf lessons

Social events

Competitions for non-members

Taster days or open events

Golf leagues

Virtual golf e.g. Toptracer

Other

If a golf course needs to go onto temporary greens in the winter, would you...* This field is required.

Prefer to play 18-holes but with some temporary greens

Prefer to play a shorter round e.g. 9-holes but with all greens fully in play

Not play at all

Do you have a membership plan with us?* This field is required.

YesNo

Which membership plan do you have?* This field is required.

Loyaltee™ 1 Month

Loyaltee™ 12 Month

Loyaltee™ Flexi (Duxbury Park only)

Not sure

Are you interested in becoming a member?* This field is required.

YesNo

What would be your preferred type of membership?* This field is required.

Monthly membership that I can cancel anytime

Flexible points membership that can be topped up

Annual membership so I play unlimited golf all year

Family membership

Would any of the below make membership more appealing?* This field is required.

Flexible monthly membership that I can cancel anytime

Being able to 'pay & play' but also enter club competitions

Membership trial periods

Summer-only membership

Membership included rounds at other clubs

None of the above

Other

How many times has Tiger Woods won the Masters?* This field is required.

Three

Four

Five

Six

Contact permission* This field is required.We would love to send you the latest news, special offer and coupon codes to use at your local Glendale Golf centre. You data will never be shared and you can opt out at any time.

Yes please, I'd like to receive news, special offers & promotions

No thanks, I don't want to receive news, special offers & promotions