School Satisfaction Survey 2021

School Satisfaction Survey

Maharat Learning Center (MLC) is committed to provide the highest quality of care and services to our clients & stakeholders. We invite you to comment on your experience about our Behavioral/ Clinical services and Center Support team (Administration). Your valuable feedback will enable us to measure our performance and enhance the quality of our services in order to better meet your needs and exceed your expectations.
Name of School*
School*
Curriculum*

Center Support Team ( Please rate us in the following areas based on your experience with our Center Support Team) *

Rows	Excellent	Good	Average	Needs Improvement	Very Poor
Getting through to our Center or your point of contact by phone/ email
Knowledge of Center Support team and ability to answer questions
Communication, professionalism and responsiveness of Center Support team
Ability of Center Support team to return your calls in a timely manner
Ability to handle complaints and resolve issues

Behavioral and Clinical Services ( Please rate us in the following areas based on your experience with our Behavioral and Clinical Services) *

Rows	Excellent	Good	Average	Needs Improvement	Very Poor
Behavioral (ABA) team support
Quality of Shadow Teacher – Learning Support
Knowledge & Training of our team
After school support
Attitude and Care
Communication
IEP Support
Behavioral Intervention Support
Interaction inside school
Professionalism
Behavior Management

Your Complete Experience (Please answer the following questions based on your complete experience with our center) *

Rows	Excellent	Good	Average	Needs Improvement	Very Poor
Overall, how satisfied are you with our Center Support Team
Overall, how satisfied are you with our Behavioral & Clinical services

How likely would you recommend our center/ services to your friends/ family (0 being very unlikely & 10 being very likely)*

0

1

2

3

4

5

6

7

8

9

10

0 is , 10 is
Thank you for your feedback, we sincerely appreciate your honest opinion. If there is any way we can improve our services to you, please tell us about it.
Should be Empty: