Complaints and Appeals Form 

This form can be used by any Apex stakeholder, including:

• Students
• Industry partners
• Trainers, assessors and other staff

This form can be used to make complaints against any of the parties listed below:

• Apex, its trainers, assessors or other staff
• A third party providing services on Apex's behalf, its trainers, assessors or other staff
• A fellow student at Apex
• A work placement partner, including its staff

It can also be used to make an appeal against:

• Any decision made by Apex staff or management regarding a previously lodged complaint
• Any grades or assessments marked, where you might be dissatisfied with the grade you have received

Prior to submitting this form ensure you have reviewed the following sections of the student handbook in full:

• Complaints policy and procedure
• Appeals against assessment grades policy and procedure

The student handbook can be reviewed 24 hours a day, 7 days a week on our resources page: https://www.apextraining.edu.au/resources