Wage issue report

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Wage Query

Use this form to report that you have incorrect wages/hours or if you have not recieved your wages

Please note the following before submitting as it may resolve your problem

1) The pay dates are between the 22nd - the 21st of every month

2) You are paid on the last day of the month. The only exception to this is if the last day is a weekend then you will be paid on Friday.

3) You only be paid for the hours worked. If your shift is for 2 hours but you on work 1 Hour and 30 mins then you will only get paid for the time you have completed and not the 2 hours. This includes is you cover someone shift.

4) If You have not clocked in or out then you can not be paid for the shift. The only Exception is if you have reported the issue within 48 hours via the report clocking issue form.

5) If you have a problem with your tax code, Tax amount or emergency tax you should call HMRC directly on 0300 200 3300

We also ask if you think there is an issue with your hours that you log on to ezitracker and that you check the hours that are logged on your timesheets

Click next if the above does not resolve your pay issue
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Name* This field is required.
First Name
Last Name
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Email* This field is required.
example@example.com
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Phone Number* This field is required.
Area Code
Phone Number
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Issue you have?* This field is required.
Incorrect hours
Incorrect hourly rate
Not Received payment
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Enter the hours that are wrong You only be paid for the hours worked. If your shift is for 2 hours but you on work 1 Hour and 30 mins then you will only get paid for the time you have completed and not the 2 hours. This includes is you cover someone shift. If You have not clocked in or out then you can not be paid for the shift. The only Exception is if you have reported the issue within 48 hours via the report clocking issue form. if you still believe there is an issue fill the below.
Hours you have been paid
Hours you believe you should have been paid
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Add in your hours and dates Swipe across to fill in all boxes
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Enter the hourly ratePlease enter the hourly rate you have been paid and the rate you should have been paid
Wrong hourly rate
Correct rate you believe you should have been paid.
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Your bank detailsPlease provide your own bank details for us to check against the account we would have paid you against. Please note that we can not pay wages in to a friends or a partners account. You may have also received deductions if you did not fulfil your notice period agreed in your employment contract
Sort code
Account number
Name on account
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Screenshot UploadUpload any supporting evidence that will support your query
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