Policies.
BOOKING POLICY
1. The price listed on the booking site is the session fee and will be charged in full at the time of your appointment. Not before your service date.
2. A valid debit or credit card must be on file in order to book and secure your appointment time. Valid debit or credit card must stay on file at all times until service is completed. If client wishes to secure another appointment, the card must remain on file.
3. The card on file is not charged upon booking an appointment. We only charge the card on file in the case of last minute cancellations or no-shows.
4. If the debit or credit card on file expires or is lost, a new valid debit or credit card must be updated in our booking system in order to secure appointments.
5. If the card on file declines when going to collect the late cancellation or no-show fee you will be reached out to via call, text and email to pay your remainding balance, in order to rebook all balances must be paid in order to rebook at akmē.
6. Failure to pay any remaining balance you will offically be blocked from our booking site, and your balance will be sent to our debt collector which will affect on your credit if not paid.