the Reasons to Attend or Not to Attend a Counselling Session.
We are looking to learn from our community. We want to understand some of the barriers for female survivors to attend counselling, and what people really want from our service. You are invited to get involved by completing this short survey. Your responses will help us take action to better support survivors of sexual abuse in their journey towards recovery and change. The survey is available in paper and digital format. The results will be shared on Quetzal website - see www.quetzal.org.uk. Note: no personal details will be shared. Providing contact details is optional.
What prompted you to start your counselling journey with us?
How satisfied were you with each part of the process?
Not Satisfied
Somewhat Satisfied
Satisfied
Very Satisfied
I did not attend
Referral Process
Waiting time for assessment
Assessment Appointment
Waiting time for counselling
Having my first counselling session with my counsellor
Was your assessment face-to-face, telephone or online?
face-to-face
telephone
online
If face-to-face, how did you commute?
I came in my car
someone dropped me with their car
I took the bus
I cycled
I walked
Other
How long was the commute?
Less than 20 minutes
Between 20min - 40min
More than 40min
If you missed any counselling sessions, what were the reasons you did not attend?
What could Quetzal have done to support you in coming for your counselling session?
How do you feel about the communication from Quetzal after any missed sessions?
Any other comments
Demographics
Age
16-17
18-24
25-34
35-44
45-54
55+
Prefer not to Say
What is your ethnic group?
White-British
White-Irish
White Gypsy or Irish Traveller
White European
White Other
White and Black African
White and Carribean
White and Asian
Any other Mixed/Multiple Background
Indian / Indian British
Pakistan / Pakistan British
Bangladeshi / Bangladeshi British
Chinese / Chinese British
Any other Asian Background
Black British
Carribean
African
Any other Black/African/Carribean Background
Arab
Any other ethnic background
prefer not to say
How many children under the age of 5 do you have?
How many children between the age of 6 and 18 do you have?
What is your current employment status
Employed Full Time (40 hours)
Employed Part-Time
Unemployment (Currently looking for work)
Unemployment (not currently looking for work)
Student
Retired
Self-Employed
Prefer Not To Say
Other
Postcode
Borough
Did you self-refer?
Yes
No
If no, who referred you to Quetzal
What time and day were your first counselling session planned?
If you would like to get involve in improving Quetzal support delivery and participate in discussion, leave your email address to be contacted directly
Thank you
Thank you for taking the time to answer to those questions. We appreciate you taking the time to share with us your views and experience. We will now take the time to reflect on the answer we've collected to then work on improving the access to our services
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