Photo ID Required. NO CELL PHONES during class. Bring a black pen. Participants must sign in and out. Passing grade is a 70%. The ICFHA offers participants a course to obtain their CERTIFICATION, this is NOT your license. The license should be applied for with the Illinois Department of Financial and Professional Regulations Cemetery Oversight Department prior to applying for the Certification course. CLASSES ARE SUBJECT TO CHANGE WITHOUT NOTICE. Applicant's e-mail is necessary. Forms and payment must be received 10 business days before class. NO REFUNDS. IF YOU MISSED YOUR SCHEDULED CLASS, YOU WILL HAVE TO PAY ANOTHER CLASS FEE TO RESCHEDULE.
Certification Course Schedule
9:00 AM SIGN IN FOR MANAGERS ONLY.
Course "Cemetery Protection Act" - Jason Moran (MANAGERS ONLY)
Objective- An overview of the Cemetery Protection Act for Cemetery Managers only
9:45 AM SIGN IN FOR CUSTOMER SERVICE EMPLOYEES
Course "Cemetery Care Act & Disposition of Remains Act" - Stephen Morrill
Objective- An overview of the Care Act and Dora for CMs and CSEs
10:30 AM Course. "Cemetery Oversight Act" -Stephen Morrill
Objective- An overview of the Cemetery Oversight Act for CMs and CSEs
11:40 AM Course "Practical Applications of Ethics in the Death Care Services" - John Renfro
Objective- A review of Ethics and how to handle hypothetical situations for CMs and CSEs
12:15 PM Lunch Break Bring a lunch or plan to go out to lunch on your own.
1:00 PM Course "Cemetery Practices" – Bryan Crain
Objective- An overview of the best Practices to use while working in the Death Care Industry
2:00 PM Test Cemetery Managers will have 100 question multiple choice test and 2 hours to complete. Customer Service Employees
Wil have 50 question multiple choice test and 1 hour to complete.
4:00 PM Class Concludes
TIMES MAY VARY. You can download all the laws to study before certification date.
Go to: www.ICFHA.org – Law
-Effective: July 2021