Here is how the process works
Step 1:Submit an application
We will guide you step by step. The application should take about 10 minutes to complete.
Step 2: Submit proof of your living situation
This includes ID, paystubs, proof of address and expenses. You can do this during the application or within the next 30 days after submitting. You can send in via email at SNAPDocuments@ntfb.org, at your local HHSC office, by fax at 1-877-447-2839 or by mail at HHSC. P.O. Box 149027. Austin, TX 78714-0927.
Step 3: Processing and determining elegibility
Once the application is submitted Health and Human services will process and determine elegibility. You will get the response via mail at your mailing address it can take 30-45 days for HHSC to process the application. HHSC gives SNAP food benefits through the Texas Electronic Benefit Transfer (EBT) Lone Star Card. This is a plastic card that's used like a debit card. Each month, your approved monthly benefit amount is placed in the card's account
Disclosure: The North Texas Food Bank is a community partner with Health and Human Services. We will help you fill out your application and submit it to HHSC, but we do not determine eligibility. Eligibility will be determined by Health and Human Services and any correspondence will be sent to your mailing address, NTFB does not receive any information regarding your case.