RETAINERS
A non-refundable, non-transferable retainer and signed contract are required to reserve a session date.
Clients must be 18 years or older to book.
PAYMENT
Remaining balance is due by 9:00 PM EST the day before your session.If payment is not received, your appointment will be canceled.
Cash payments are not accepted.
Reminder emails/texts may be sent as a courtesy, but Iconic Photography Studio is not obligated to remind you of payment.
Two failed payments will reuslt in: loss of retainer and permanent ban from booking.
Repeated cancellations or signing contracts without completing payment will also result in a permanent booking ban.
REFUNDS
Refunds are only issued if the photographer is at fault.
Refunds will not be granted for cancellations, reschedules, life events (emergencies, hospitalization,accidents, weather), tardiness, no-shows, failure to pay, buyers remorse or dissatisfaction with style/outcome.
If dissatisfied, the photographer may offer a reshoot or correction, but no refunds will be issued.
RESCHEDULING/ CANCELLATIONS & NO-SHOWS/ TARDINESS/SESSIONS
- The client must inform the photographer 48 hours in advance if there is a need to reschedule the appointment. Client can reschedule once free of charge. Any further rescheduling will result in the loss of the previous retainer. The client must immediately pay a new retainer to reserve the new date, and based on the availability of the photographer.
- Client who did not pay in full can reschedule the appointment up to 3 weeks from the originally scheduled appointment. If client can not reschedule within the given 3 weeks, client must pay a new retainer to schedule appointment outside of the 3 weeks. If client paid their appointment in full they are allowed to reschedule within the calendar year. Clients who purchased a sale, discounted session, flash sale, etc, can reschedule their session up to 3 weeks out from the original date.
- In case the client reschedules their appointment after the given 48 hour period, a reschedule fee of $50 will be charged.
- Client has 3 days to contact the photographer to reschedule their session time and pay rescheduling fee or remaining balance if applicable. If client fails to contact photographer within those 3 days client will lose their appointment and retainer
- If the photographer is unable to accommodate the client's rescheduled date, the client will not be held accountable for the remaining balance of their session. However, the client will forfeit their initial retainer. In case the client has already paid in full, the client must schedule their appointment based on the photographer's availability.
- If the client is late by 20 minutes for a regular session, or 10 minutes for a mini session/Headshots, the scheduled session will be canceled. The client has the options to reschedule the appointment for another day, as per the availability of the photographer or to pay photographer late fee ($25, session time is not extended). No refunds will be given. ** Late fee is required to be paid before receiving any images, Photographer will not begin editing images until fee is paid** if client is late by 20 minutes and do not contact photographer, appointment will be cancelled and marked as a no call no show. Appointment can not be rescheduled. If client misses their 20 minute mini session client will not be refunded and will not be able to reschedule their appointment. A new appointment will have to be made.
** If client misses their complete session, client will not be able to reschedule and any monies paid will not be refunded**
- Any rescheduling due to weather will be decided by the photographer. If the photographer feels that rescheduling is necessary, the client will be informed, and a list of available dates and times will be provided for the client to select from.
- If the session is canceled by client or the client does not show up for the scheduled session, no refunds will be given, and the session will not be rescheduled. Iconic Queens Photography has the right to not schedule any future appointments with the client if the session is canceled or the client is a "no-show."
- No Call, No Shows clients (clients who book an appointment, do not show up for their appointment, and do not communicate with the photographer regarding their appointment) are automatically blocked from booking with Iconic Phototgraphy Studio
- If Client wishes to reschedule a branding session or signature session, Client must pay their remaining balance.
If client has a custom setup or simple custom setup. Client must pay 30% of what's owed in order to reschedule.
- Signature portraits, or branding sessions that are canceled will forfeit the retainer amount, and the client will have to pay in full when booking any appointment type.
- If client cancels session with these add ons ( Custom setup or simple custom setup ) and did not pay full amount. Client will have to pay in full when booking any appointment type.
- Cancelled Appointments can not be rescheduled as it does not exist.
-Mini Portraits ( Seasonal,Hoilday)
The ability to reschedule an appointment is not guaranteed, as there is high demand. If there is no availability for rescheduling, the client will forfeit their retainer. However, if the client has already paid in full, the amount paid will be credited towards a future session. Clients credit can not be used as a retainer to book a new session. Client must book new appointment and credit from previous session will be applied.
Sessions
- Session types of equal value can be changed ( except Signature), however any adds on can not be removed. Specialized mini sessions such as mothers day, Valentines, christmas etc can not be changed to a different session type.
- Signature sessions cannot be changed to regular sessions once they are booked.
- All sessions are non-transferable. Sessions can not be given , sold or gifted away.
- Any changes to the session such as background color, decor, number of people, must be made 48 hours in advance.
- Portait sessions cannot be downgraded. Mini sessions, setups, decor, and custom setups, creative edits, more time and any other add on, cannot be removed from the client's session.
- The client is responsible for any damage that they may cause. Horseplay is not allowed in the studio.
- Services or add ons not used by client can not be traded in for another service or credited
** Add ons can not be added or removed once contract is signed and appointment is booked**
Client Ban
Iconic Phototgraphy Studio retains the authority to prohibit any client for the following reasons: violation of Iconic Phototgraphy Studio policy and contract, repeated appointment cancellations with outstanding balance, last-minute cancellation without adequate notice, disrespectful behavior or hostility towards Iconic Phototgraphy Studio staff, social media posts that harm the reputation of Iconic Phototgraphy Studio brand and/or photographer, engaging a third party to handle communication with Iconic Phototgraphy Studio or attempting to deceive the system.
Props/Personal Items
The photographer assumes no responsibility or liability for any loss, theft, or damage to the client's personal items during the session. It is the client's responsibility to safeguard their personal belongings.
Iconic Phototgraphy Studio(IPS) will provide sitting props, but any additional props required for the session must be provided by the client.
CUSTOM SETUP/THEME
If the client selects a custom setup for their session, the photographer will supply all the discussed props and decorations. The client acknowledges that the price indicated on the photographer's booking site is a baseline and may increase depending on the level of detail requested for the set decoration. The client understands that if the cost of props and decorations exceeds the amount specified on the booking site, they will receive an invoice for the difference, which must be paid in full for the photographer to provide the props and decorations.
Hold Fee/ Do Not Post Fee/ Photographers Usage
The PHOTOGRAPHER owns the copyright of all images created and has the exclusive right to make reproductions. Permission is hereby given to the PHOTOGRAPHER to use reproduction of pictures for general marketing purposes in accordance with reasonable commercial practice including, but not limited to, within the PHOTOGRAPHER’S place of business, on the Internet, and for personal meetings with prospective CLIENTS.
If CLIENT does not want their images posted on social media, they must pay the $50 Do Not Post Fee when booking their session. If this fee is NOT paid at the time of booking, your images may be posted via social media and on Iconic Phototgraphy Studio website. CLIENT understands that this fee can not be paid after their session is booked. Iconic Phototgraphy Studio will NOT remove any images from the session under any circumstances from our social media sites or portfolio if this fee is not paid at the time of booking.
If CLIENT wants Iconic Phototgraphy Studio to not post photos from their session until a specific date, CLIENT understands that he/she must select the Hold Until Specific Date add-on fee on PHOTOGRAPHER'S booking site. If CLIENT selects that add-on, IPS will not post any photos from their session until the date given by the CLIENT. However, if CLIENT chooses to share the images before the discussed date, IPS may also share the images before the discussed date.
PROOFS & FINAL IMAGES
The client acknowledges that the photographer retains the right to withhold original, unedited, or RAW photographs. The photographer agrees to release only the final edited photographs, and this policy is non-negotiable.
The photographer reserves the right to edit photographs and omit any image, and the client agrees to honor the photographer's editing decisions. It is understood that not all photographs taken during the session will be delivered to the client.
The client agrees not to edit, modify, change or distort any photographs taken by Iconic Phototgraphy Studio. This includes but is not limited to techniques such as adding text to the images, cropping, flipping, or reversing the images, applying Facebook, Snapchat, or Instagram filters to the images, or using any photo editing service, website, or app on any image taken by Iconic Phototgraphy Studio
Proof images ( Images with watermark) are not authorized to be posted on social media platforms. If the client uploads watermarked images, he or she will not receive the final edited images.
Client is able to purchase images within the given timeframe ( during photo selection) once client gallery closes, purchases can not be made and gallery will be closed.
The client's gallery will be available for one week from the date it is provided, after which it will expire. If the client wishes to reopen the gallery, a fee of $20 will be required. All client photos will be permanently deleted after 6 months.
COPYRIGHT
-It is understood that any and all images, whether proofs, digital images, final prints or sample prints and all rights to them remain the property of "Photographer" are protected by United States Copyright Laws (USC Title 17). Screenshot images, or reproduced images are both illegal and a degradation of the original image quality. Images copied or printed from social media, the website, or galleries without permission are violations of copyright laws. Adding filters, special effects, or altering images in any way is not permitted.
-It is unlawful and a breach of this Agreement to not only reproduce the images, but to display them on social networking sites (Facebook.com, Instagram.com, etc.) without crediting Iconic Phototgraphy Studio.
-The photographer owns the copyright of all images created and has the exclusive right to make reproductions. Permission is hereby given to the photographer to use reproduction of pictures for general marketing purposes in accordance with reasonable commercial practice including, but not limited to, within the photographer’s place of business, on the Internet, and for personal meetings with prospective clients
-Client understands that all photos taken are copyrighted and owned by I Iconic Phototgraphy Studio. IPS is able to use the images taken for promotional, marketing, and portfolio use, which includes being posted on social media.
CLIENT’S USAGE
-The client hereby agrees that all negatives, digital files and any and all pictures derived from the session are the property of the photographer .
-Upon image distribution or images purchased off your online web gallery, limited copyright ownership of the resulting images will be transferred to the client under the following conditions:
-The photographic images are the property of CLIENT for personal use and for the purpose of the reproduction and giving photographs to friends and relatives.
-The client must obtain written permission from Iconic Phototgraphy Studio - prior to the CLIENT or the CLIENT’S friends and relatives publishing or selling the photographs for profit.
EXCLUSIVE PHOTOGRAPHER
-It is agreed that Iconic Phototgraphy Studio shall be the exclusive photographer retained by the client for the purpose of photographing the session. NO photos, videos, or professional DSLRs from CLIENT’S family or friends are permitted during any session. IPS reserves the right to ask the CLIENT and CLIENT’S acquaintances to put away cell phones and cameras.
-It is further agreed that still/print photography, in any form or manner, by another contracted, paid or compensated individual or business entity, shall be prohibited and shall be deemed a breach of this contract. Any such breach of contract will release the photographer from any further responsibility under this Agreement.
PERMITS / LOCATION FEES / EXPENSES
-The client will be responsible for obtaining any and all permits and/or paying any fees or commissions required by any venue, person or location being utilized for the session or any sessions included herein this contract. This will include, but not limited to houses of worship, parks, reception venues or event coordinators.
LIABILITY, SAFETY & PROPERTY DAMAGE
Client is responsible for themselves, children, and guests during sessions.
Children must be supervised at all times. Running, climbing, or horseplay is prohibited.
Any damage to studio property, sets, or equipment will result in an invoice for repair or replacement. Final images will not be released until the invoice is paid in full.
Failure to pay may result in loss of booking privileges and legal action.
Photographer is not liable for injuries, damages, or accidents.
Photographer may terminate a session immediately if subjected to unsafe, hostile, or disrespectful
behavior.
SAFETY
-The photographer reserves to right to terminate coverage and leave the location of the session if the photographer experiences inappropriate, threatening, hostile or offensive behavior from person(s) at or in the area of the SESSION; or in the event that the safety of the PHOTOGRAPHER is in question.
COOPERATION
-The client(S) shall assist and cooperate with the photographer in obtaining the desired photographs, including but not limited to specifying persons and/or scenes to be photographed; taking time to pose for photographs at the PHOTOGRAPHER’S direction; The photographer shall not be responsible for photographs not taken as a result of the client’s failure to provide reasonable assistance or cooperation. Children/babies/Toddlers are unpredictable during photo sessions. IPS cannot be held accountable if your child does not smile, look at the camera or sit still during the session.
Miscellaneous
- Iconic Phototgraphy Studio RESERVES THE RIGHT TO AMEND OR CHANGE POLICIES/TERMS & CONDITIONS