Deposit Requirement
Groups are required to pay a deposit to formally confirm and hold their visit date and time once their sales order has been received from the Tour Coordinator. Schools and universities may submit a purchase order (P.O.) to waive their deposit requirement.
- On-Site Tours: 25% of total estimated balance
- Virtual Tours: 30% of total estimated balance
Rescheduling & Cancellation Policy
Deposits are nonrefundable except on a case-by-case basis.
Guests may reschedule up to the Friday before the week of their scheduled tour. Rescheduling within the same week of your scheduled tour will forfeit your deposit and require a new deposit to be made for a new date and time.
Parking
Buses and vans may load/unload directly in the dedicated bus lane located in front of the Museum's main entrance on South Elm Street. If the bus lane is not available, buses/vans may park at the Greensboro Bus Depot.
Individual cars may, 1) find street parking along South Elm Street, or 2) park in either parking deck within one block of the Museum - Davie Street and Greene Street.