Remove A Customer From Do Not Market So They Start Getting Texts, Emails and Ringless Voicemails About Renewals, Late Pays, Claims and Cancellations
Employee Submitting This
Epic Code (MAKE SURE YOU COPY AND PASTE FROM EPIC, DO NOT JUST TYPE)
I confirm that this customer stated they wanted to start receiving notifications from us again via text, emails and ringless voicemails regarding claims, late pays, cancellations and renewals.
I confirm that I have gone into each contact within the Account in Epic and changed the "Marketing" selection under "Preferred Contact Methods" to anything other than "Do Not Market". I have done this for every contact for that Account, otherwise they will get added back to the "Do Not Market" list.
Should be Empty: