Open to: New and/or improved vendors, government ministries and government owned companies operating in the Middle East, Central/ South Asia, Levant and North Africa
The Middle East will be defined by the following countries for the purpose of the award - GCC countries (to include Bahrain, Kuwait, Oman, Saudi Arabia, and the United Arab Emirates), Jordan, Lebanon, Iraq, Iran, Palestine Territories and Turkey
Central/South Asia and Levant will be defined by the following countries for the purpose of the award - Afghanistan, Bangladesh, India, Kyrgyzstan, Kazakhstan, Pakistan, Sri Lanka, Tajikistan, Turkmenistan, and Uzbekistan
North Africa will be defined by the following countries for the purpose of the award - Algeria, Egypt, Libya, Mali, Morocco, Sudan, Tunisia, Djibouti, Eritrea, Ethiopia, and Mauritania
About this category:
This award will go to the government agency or vendor that is actively investing and improving their citizen offering by utilising innovative technologies and creating digital channels. This can include solutions directly relating to a citizens electronic or digital identity. Their success will be judged on the initiative’s usability, technological innovation, citizen uptake, multi-channel approach and its impact on citizen service innovation and quality of service