I have applied for a Fuel Allowance and have not heard anything back

Please Note: The INOU does not process applications for Fuel Allowance and cannot provide any information on the status of any Fuel Allowance applications.

The Department of Social Protection processes and pays the Fuel Allowance. Applications for Fuel Allowance are usually associated with your primary Social Welfare payment - i.e. Jobseekers, One Parent Family Payment, Disability Allowance etc.

If you wish to receive an update on your application / claim for Fuel Allowance you will need to contact the Department of Social Protection directly. Please visit www.gov.ie/welfare.

 

I have not recieved my Fuel Allowance payment

Please Note: The INOU does not process applications for Fuel Allowance and cannot provide any information on the status of any Fuel Allowance applications.

The Department of Social Protection processes and pays the Fuel Allowance. Applications for Fuel Allowance are usually associated with your primary Social Welfare payment - i.e. Jobseekers, One Parent Family Payment, Disability Allowance etc.

If you have not received your Fuel Allowance payment you will need to contact the Department of Social Protection directly. Please visit www.gov.ie/welfare.

 

I applied but have been refused a Fuel Allowance payment

Please Note: The INOU does not process applications for Fuel Allowance and cannot provide any information on the status of any Fuel Allowance applications.

The Department of Social Protection processes and pays the Fuel Allowance. If your application for the Fuel Allowance has been refused, and you are dissatisfied with a decision not to grant an allowance, you may request a review of your claim by a different Deciding Officer in the Department of Social Protection.

Qualification for a Fuel Allowance payment is usually associated with your primary Social Welfare payment - i.e. Jobseekers, One Parent Family Payment, Disability Allowance etc. If you wish to request a Review of any decision regarding your entitlement / eligibility to Fuel Allowance you should contact the section that made that decision.

The Fuel Allowance scheme is administrative (non-statutory) scheme and decisions on eligibility or entitlement to the Fuel Allowance cannot be appealed to the Social Welfare Appeals Office - www.gov.ie/socialwelfareappealsoffice.