Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on my wait list miss the opportunity to receive services. Appointments are confirmed 72 hours in advance because I know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply. Cancellations less than 48 hours in advance will result in a charge equal to 50% of your service. Cancellations less than 24 hours in advance and no shows will result in a charge equal to the amount of your service. If you are more than 15 minutes late to the appointment, I will not be able to accommodate your service. Cancellations due to late arrival will result in a fee equal to 50% of the services booked. The cancellation policy allows me the time to inform my standby guests of any availability, thus better serving everyone. All attempts to reschedule in a timely manner will be made.
I value your time and feel that it is fair to honor the same policies I hold to my clients. Should the Studio need to cancel due to unsafe weather conditions, power outages, or other unforeseen events with less than 48 hours’ notice I will honor 50% off your next identical service and do all I can to reschedule your
appointment in a timely manner.