Making a Complaint or Compliment
PASS EPA believes that if a customer wishes to make a complaint or register a compliment, they should find it easy to do so. PASS EPA welcomes feedback and recognise this as as an opportunity to learn, adapt, improve and provide better assessment services. Our complaints policy is available on the PASS EPA website www.passepa.co.uk/policies
Would you like to provide your details below or submit your feedback anonymously?
*
I am happy to provide my details details below.
I wish to submit this complaint/compliment anonymously (Please note: Should you chose this option we will be unable to communicate the outcome/resolution to you)
Enter Your Details Here
Full Name
First Name
Last Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Complaint or Compliment?
Are you submitting a Complaint or Compliment today?
*
Please Select
Complaint
Compliment
Complaint Details Here (if applicable)
Please provide details of your complaint:
How do you think we could best resolve this to your satisfaction:
Does this complaint involve an assessment decision that has been made?
Yes
No
Compliment Details Here (if applicable)
Please provide details of your compliment:
Would you be happy for us to use your feedback in PASS EPA marketing materials to let people know how we have been able to support you or your organisation?
Yes
No
Supporting Documents (if applicable)
Do you have any supporting documentation you would like to add?
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Submit
Should be Empty: