Policies, Procedures, Terms and Conditions
Owner/Guardian. I represent that I am the owner and/or authorized guardian of my pet and I am fully authorized to enter this agreement.
Refusal of Service. I understand The Barker House reserves the right to deny admittance to any pet for any reason, at any time.
Pet Requirements: I represent that my pet meets all of the following requirements: (1) is four months of age or older, (2) is current on his/her required vaccinations, (3) is on a monthly flea and tick preventative medication, (4) has been in good health for the last 30 days prior to check-in, (5) is not aggressive or toy protective, (6) I have completed the Client Registration, (7) my dog will enter and exit The Barker House facility on a leash.
Health. I represent that my pet has not had any contagious illnesses of any kind for 30 days prior to check-in. I am aware and understand that The Barker House employees are not veterinarians and do not have backgrounds in animal medicine. The Barker House employees cannot diagnose or detect illnesses in the pets that are staying at The Barker House. I agree to assume all risk associated with the administration of medication by The Barker House during my pet’s stay. In addition, I acknowledge and am aware that vaccines do not protect against all contagious illnesses that may affect my pet. I hereby agree to indemnify The Barker House, its owners, directors, officers, employees and agents against any claims made against the barker house, its owners, directors, officers, employees, and agents as a result of my failure to inform the barker house of any pre-existing medical conditions that my pet may have.
Flea and Ticks. I agree that if any fleas or ticks are discovered on my pet during check-in or at any other time while my pet is receiving services at The Barker House, that The Barker House may administer a flea bath and flea spot treatment at my expense.
Veterinarian Care. I agree to allow The Barker House to obtain veterinarian medical treatment for my pet, if, in its sole discretion it appears that the pet is ill, injured, or exhibits any other behavior that would reasonably suggest that my pet might need medical treatment. Medical treatment may require transportation of my pet to receive care and I hereby authorize such transportation. I grant The Barker House full authority to make decisions involving the medical treatment of my pet during its stay at The Barker House. I agree that I am fully responsible for the cost of any such medical treatment and transportation.
Veterinarian Liability: I agree that I am assuming all risk of illness, disease, harm or otherwise to my pet by allowing my pet to participate in services at The Barker House. Furthermore, I agree that I am assuming all risk of the consequences associated with any decisions made by The Barker House, relating to the medical care and transportation of my pet. I agree to be solely financially responsible for any and all veterinarian care of my pet while in the care of The Barker House, or as a result from time spent at The Barker House. In addition, I agree that if my pet is injured by another pet, I hereby release The Barker House, its owners, employees, and agents from all liability and financial responsibility for such injury. I further understand that if my pet bites a human or pet, that The Barker House may contact the appropriate authorities.
Transportation. I agree that if my pet is transported to or from The Barker House by The Barker House, its employees or agents that I agree to hold The Barker House, its owners, directors, officers, employees, or agents harmless in the event of injury or accident during transportation.
Aggressive Dogs. I certify that my dog is not aggressive and I understand that aggressive dogs are not permitted to participate in services at The Barker House. If my dog acts aggressively or exhibits unacceptable behavior, he/she may be separated from the other dogs.
Abandonment Notice. I fully understand and agree that if my pet is not picked up by myself or an authorized representative within 14 calendar days after the day my pet is scheduled to depart, that my pet shall be deemed “abandoned”. I understand if I abandon my pet at The Barker House, The Barker House, in its sole discretion, will try to re-home my pet, or relinquish my pet to a legal shelter of its choice. I fully understand and agree that if I abandon my pet at The Barker House, I may be unable to retrieve my pet and will have no recourse against the barker house. In addition, I understand that I will still be responsible for the unpaid charges incurred for my pet’s stay.
Photo and Video Release. I agree to allow The Barker House to use my pet’s name and any image or videos taken while he/she is in the care of The Barker House, in any form or format, for use, at any time, in any media, marketing, advertising, illustration, trade or promotional materials.
Personal Property. I agree that The Barker House shall not be responsible or liable for any lost, stolen, or damaged personal property belonging either to my dog or me.
Service Fees. I agree to pay for all fees, services, and products with a credit card or cash at the time of my pet’s pickup from each visit at The Barker House. I further agree to pay the cost of any debit charges returned or challenged for any reason.
Reservations. I understand that confirmed reservations are required for boarding services at The Barker House. I understand there is a three (3) night minimum for all boarding reservations during any Peak/Holiday periods. For longer stays, a deposit may be required. For extending stays, balance must be paid in full prior to extension.
Cancellations. Non-holiday1/non-peak2 policy: I understand that all confirmed reservations for NON HOLIDAY/NON PEAK DAYS must be cancelled at least three (3) days prior to my pet’s reserved arrival date. I further understand that a cancellation made within three (3) days of my pet’s arrival date or a no-show will result in my credit card on file being charged $50.
Holiday/Peak day policy: I understand that all confirmed reservations for HOLIDAY/PEAK DAYS must be cancelled at least three (5) days prior to my pet’s reserved arrival date. I further understand that cancellation made within three (5) days of my pet’s reserved arrival date, or a no show, will result in a $50 charge to my credit card on file.
Check-in & Check-out Times. I understand that checking in before 7:30 A.M. incurs an additional convenience fee of $20.00, unless otherwise agreed upon with the owner & documented. Check-out time is 11:00 AM. I understand checking my pet out after 11:00 A.M. will begin normal daycare rates. I also understand that checking out after 6:30 P.M. incurs an additional convenience fee of $25, dependent on room necessary to accommodate your pets.
Early departure. Regardless of reason, once a pet’s stay has begun, I understand that I am responsible for payment of all days reserved, regardless of picking my pet up prior to the scheduled departure date.
Refunds. The Barker House will gladly accept returns of unopened and unused merchandise from our boutique within 30 days of purchase with proof of receipt. However, bowls, beds, and bedding cannot be returned and are final sale. Since packages are discounted, packages of any services are non-refundable.
Policies. I acknowledge that I have received, reviewed and signed a copy of The Barker House’s “Hotel Policies.” I HEREBY AGREE TO BE FULLY BOUND BY ALL THE TERMS AND CONDITIONS OF The Barker House’s “POLICIES.”
Duty to Disclose. I represent that I have disclosed and shall continue to disclose, any and all medical conditions or any other conditions, including, but not limited to, personality concerns or behaviors that may affect, limit, or prevent my pet’s ability to participate in services provided by The Barker House. I understand that The Barker House is relying on and will rely on those representations to provide a safe environment for both humans and animals.
Waiver, release and indemnification. I release, waive, discharge, indemnify and agree to hold The Barker House, its owners, directors, officers, employees and agents harmless for any and all manner of damages, injury, claims, loss, liabilities, costs or expenses, attorney’s fees, causes of action or suit, caused by and including: (1) any inaccuracy in any statement made by myself or information provided by me to the barker house, (2) my pet, including but not limited to destruction of property, dog bites, injury, and transmission of disease, and (3) any action by myself that is in breach of the terms of this agreement.
Sole Agreement. This writing represents the sole agreement between The Barker House and the Owner/Guardian.
Affirmation. Each time I bring my pet into The Barker House, I am re-affirming the terms of this agreement, including updated claims, and the truthfulness and accuracy of all the statements I have made in this agreement.