Client Information Update Form

What is your full name

First NameLast Name

Pronouns

Ex: she/ her, he/ him, they/ them

What is your preferred email address?

example@example.com

What is your cell phone number?

Please enter a valid phone number.Format: (000) 000-0000.

What is your current physical mailing address?

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

What is your Instagram Handle?

If you add your Instagram handle here, I'll follow your account and we can stay connected through the platform. Type NA if you don’t have one.

How did you find me?

Emergency Contact Name:

First NameLast Name

Emergency Contact Phone Number:

Please enter a valid phone number.Format: (000) 000-0000.

When is your birthday? (I just need the month and day, you can select this year or the previous as the year of birth if you'd like)

Date

Cancellation Policy: I understand that rescheduling or cancelling my appointment within 48 hours, failure to show for my appointment, or arriving late to the point where my stylist needs to terminate my appointment are all considered last minute cancellations. I also understand that any last minute cancellation will result in either 1. losing any existing deposits made and will require submitting an additional deposit prior to scheduling my next service or 2. (for services without a deposit) will result in a fee in the amount of 50% of the missed service(s) and will be due prior to scheduling any future appointments.

Late Policy: I understand that if arriving more than 10 minutes past my appointment time, a fee in the amount of $25 will be added onto my services charges that day. I understand that arriving late to the point where I need to cancel any existing services is then considered a last minute cancellation in which the Cancellation Policy will take affect.

Redo Policy: I understand that any redos or corrective adjustments must be brought to my stylist's attention within 7 days of my visit and the redo appointment will take place within 14 days of the original appointment. During my redo appointment, my stylist will specifically target the area of concern in order to provide what was originally agreed upon during the consultation. I understand that if I want to address something different than what was originally agreed upon during our first consultation, it is then considered a second service and not a redo since the original requested service was rendered.

Retail Refund Policy: I understand that if I have made a retail purchase that I am unsatisfied with, Shear Harmony Hair will allow an exchange of equal or lesser value within 60 days of your purchase, assuming there is at least a 3/4 majority amount of remaining product.