Initial here Office hours are by appointment only. If you bring your pet in without an appointment, you may be asked to wait until an open appointment is available, or to leave your pet in our care until a doctor is available, unless the situation is considered an emergency. Any appointments not previously scheduled may incur a work in/walk in or emergency fee.
Initial here For the safety of everyone's pets, no animal shall be accepted into Park Avenue Animal Hospital for boarding, bathing, hospitalization, surgery or any situation where the animal is required to stay for any amount of time beyond a standard appointment, without record of up to date vaccinations. Vaccinations required for dogs include Rabies, DA2PP (Distemper,) Influenza and Bordetella (Canine Kennel Cough.) Vaccinations required for cats include Rabies and FVRCP (Feline Distemper.) If these vaccinations are due at the time a patient is required to stay in our facility, your initials authorizes our doctors to bring any vaccinations up to date that may be due at the time of your pet's arrival. Rabies vaccinations are required for any grooming technician appointments such as nail trims, anal gland expressions, ear cleanings, etc.
Initial here When leaving your pet at our facility for any reason (dropping off for an exam, boarding, surgery, etc.) please allow 10-15 minutes so that we may process the appropriate paperwork. You may also be asked to wait to speak with a doctor or technician, depending on the situation. For major surgeries, a deposit may be required before taking in your pet.
Initial here Our facility is not set up for billing. 100% payment is due at the time services are rendered. For your convenience, we accept American Express, Visa, Mastercard, Discover and debit, as well as cash and checks. *We do NOT currently accept CareCredit.* Please be prepared to offer a secondary form of payment, should your primary method of payment be declined.
Initial here Our office currently has modified procedures as part of our ongoing COVID protocol. Please refer to our website for our current COVID protocols.
By signing below you verify that you have read, understand and do agree to the terms listed above. Your signature authorizes Park Avenue Animal Hospital and its doctors to provide veterinary care to the animal or animals listed on your original registration form, and additional animals that may be added to your account in the future.