Terms & Condtions
Changes/Rescheduling: Email to orders@MyIceman.com is required 24 hours in advance of this original order's scheduled time.
Ice Returns: Due to the nature of the product, we do not issue credit for unused or returned ice.
Location Requirement: Truck and trailer will not leave paved surfaces. Trailer must be placed on a concrete or asphalt surface.
Delivery Time Acknowledgment: Delivery drivers may arrive at any point within the chosen time frame, a maximum wait time of 10 minutes applies, and missed deliveries will result in a $35 deduction from the refund
Damages: Customer is responsible for any damages incurred to the Ice Trailer while it is in their possesion.
Cancellations: Email to events@MyIceman.com is required 24 hours in advance of scheduled delivery to receive a refund.
By submitting this order, I certify that I have read and agree to these terms and conditions. Any questions concerning these policies have been discussed.