Return Material Authorization (RMA) Form

Return Material Authorization (RMA) Form
RMA Instructions

To request an RMA# please fill out the form below making sure to include an email address.

You will receive an RMA# within 72 hours of your RMA request. If you have not received an RMA# within that time, please contact us at 516-239-0042 to ensure that the RMA request was received.

When the RMA request is received:
- A technician will review the RMA request.
- If the issue can be fixed over the phone, or if more information is needed regarding the issue, a technical representative will call you.
- Once an RMA # is generated, follow the instructions on how to return the product to Magnacoustics, Inc.
Once an RMA# is received, please:
- Place your item in the packaging and secure.
- The RMA# must be clearly written on the shipment.
- Instruction will be provided of how to Print the label. It’s the customer' responsibility to ship the product back to Magnacoustics, Inc. at the address below:
  - Magnacoustics, Inc.
  - Attn: Returns
  - 1995 Park St.
  - Atlantic Beach, NY 11509
Loaner/ replacement Unit
- If an advance replacement is required, Magnacoustics, Inc. must have a new purchase order and/or payment to release the replacement product.
- If an advance replacement is requested, the customer agrees to pay for ALL shipping and handling costs of the replacement item.
Date

MonthDayYear
Company Name/Site:
Customer:

First NameLast Name
Shipping Address:

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Billing Address:

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number:

Area CodePhone Number
Email:
example@example.com
Item #1 - Return Item Description:
Item #1 - Quantity
Item #1 - Reason for Return:
Item #1 - Send Immediate Replacement? Y/N:
Item #2 - Return Item Description:
Item #2 - Quantity
Item #2 - Reason for Return:
Item #2 - Send Immediate Replacement? Y/N:
Item #3 - Return Item Description:
Item #3 - Quantity
Item #3 - Reason for Return:
Item #3 - Send Immediate Replacement? Y/N:
Additional Comments:
QP 133 Appendix B 01/14/2022
Should be Empty: