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  • Terms and Conditions

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  • Agreement between User and www.skytecwireless.com
    Welcome to www.skytecwireless.com. The www.skytecwireless.com website (the "Site") is comprised of various web pages operated by SkyTec Wireless LLC. www.skytecwireless.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.skytecwireless.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
    www.skytecwireless.com is an E-Commerce Site.
    Providing internet services
     
    Privacy
    Your use of www.skytecwireless.com is subject to SkyTec Wireless LLC's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
     
    Electronic Communications
    Visiting www.skytecwireless.com or sending emails to SkyTec Wireless LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
     
    Your Account
    If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that SkyTec Wireless LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. SkyTec Wireless LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
     
    Children Under Thirteen
    SkyTec Wireless LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.skytecwireless.com only with permission of a parent or guardian.
     
    Cancellation/Refund Policy
    Cancellation - In order to cancel service it MUST be done by logging into your account or using the cancellation link on our website. This is the only way it will be recognized. All other correspondence will NOT be considered as a cancellation notice. A cancellation notice MUST be submitted 24 hours PRIOR to the subscription's renewal date to avoid any ongoing charges. Billing date is the original date of service unless otherwise noted and charges will not be prorated if cancelled mid month or prior to the original billing date.   INITIALS: *   
    LOG IN TO YOUR ACCOUNT      

    Refund: 7 day satisfaction guarantee-if not satisfied with the service, you can cancel and we will refund the monthly subscription as well as hardware if returned in original packaging.
    *Regarding hardware purchased through a selling agent (third party dealers): all Sales are final unless specified by their (third party dealers) own refund policy.   INITIALS: *   


    Links to Third Party Sites/Third Party Services
    www.skytecwireless.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of SkyTec Wireless LLC and SkyTec Wireless LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SkyTec Wireless LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SkyTec Wireless LLC of the site or any association with its operators.
    Certain services made available via www.skytecwireless.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.skytecwireless.com domain, you hereby acknowledge and consent that SkyTec Wireless LLC may share such information and data with any third party with whom SkyTec Wireless LLC has a contractual relationship to provide the requested product, service or functionality on behalf of www.skytecwireless.com users and customers.
     
    No Unlawful or Prohibited Use/Intellectual Property
    You are granted a non-exclusive, non-transferable, revocable license to access and use www.skytecwireless.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to SkyTec Wireless LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
    All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of SkyTec Wireless LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
    You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. SkyTec Wireless LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of SkyTec Wireless LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of SkyTec Wireless LLC or our licensors except as expressly authorized by these Terms.
     
    International Users
    The Service is controlled, operated and administered by SkyTec Wireless LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the SkyTec Wireless LLC Content accessed through www.skytecwireless.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
     
    Indemnification
    You agree to indemnify, defend and hold harmless SkyTec Wireless LLC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. SkyTec Wireless LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with SkyTec Wireless LLC in asserting any available defenses.
     
    Arbitration
    In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
     
    Class Action Waiver
    Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and SkyTec Wireless LLC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
     
    Liability Disclaimer
    THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SKYTEC WIRELESS LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
    SKYTEC WIRELESS LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. SKYTEC WIRELESS LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SKYTEC WIRELESS LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SKYTEC WIRELESS LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
     
    Termination/Access Restriction
    SkyTec Wireless LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
    You agree that no joint venture, partnership, employment, or agency relationship exists between you and SkyTec Wireless LLC as a result of this agreement or use of the Site. SkyTec Wireless LLC's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of SkyTec Wireless LLC's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by SkyTec Wireless LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
    Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SkyTec Wireless LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SkyTec Wireless LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

    INITIALS:*   

  • Limitation of Damages/LIMITED WARRANTY
    In no event shall SkyTec Wireless LLC be liable for consequential damages for breach of this
    warranty. Some States do not allow the exclusion or limitation of incidental or consequential
    damages, so the above limitation or exclusion may not apply to the buyer.

    Warranty Coverage
    SkyTec Wireless LLC warrants the Covered Product to be free of all defects in material and
    workmanship for 90 Days from the date of Original Purchase. This warranty extends to the original
    buyer (only or and each successive buyer within the warranty period). An extended warranty can
    be purchased for an additional fee. The extended warranty parrellels the 90 day warranty and will
    include the same coverages and limitations.

    Within the period of this 90 Day warranty, SkyTec Wireless LLC will repair or replace, free of
    charge; any part proving defective in material or workmanship. All warranty repairs and service
    must be performed by SkyTec Wirless LLC or an affiliate of SkyTec Wireless LLC.
    All expenses related to replacing or repairing a defective part under this warranty shall be assumed
    by SkyTec Wireless LLC. except for the following expenses, which shall be assumed by the
    buyer:
    Liquid Damage
    Misuse Damage
    Abuse Damage

    Warranty Exclusions
    This warranty does not apply to any costs, repairs, or services for the following:
    1. Service calls to correct the installation of the Covered Product, or to explain the usage of
    the product to the buyer.
    2. Repairs necessitated by use other than normal home use.
    3. Damage resulting from misuse, abuse, accidents, alterations, or improper installation.
    4. Corrective work necessitated by repairs made by anyone other than a SkyTec Wireless
    LLC authorized service technician or SkyTec Wireless LLC affiliate.

    How to Obtain Warranty Service
    a. If warranty repairs are to be made:
    The buyer must notify SkyTec Wireless LLC by calling the toll-free number 888-669-1291 of any
    defect, malfunction, or nonconformity promptly upon discovery. If a replacement is deemed viable,
    a replacement will be sent out Standard UPS, Fedex or USPS to the customer within 5 business
    days. If determined necessary, only an authorized service technician shall visit the buyer's home for
    the purpose of repairing or replacing the defective part within 10 business days of receipt of the
    If the buyer sends the product by U.S. mail, we recommend that the buyer insure it and send it
    return receipt requested. We accept no liability for products lost or misplaced in shipment.
    (b) The buyer must return the Covered Product to the address of the SkyTec Wireless LLC.
    Corp Offices.
    SkyTec Wireless LLC.
    2371 Washington Ave, Suite E
    Oroville, Ca 95966
    (c) Once product is received, SkyTec Wireless LLC. will do one of the following:
    1. Service or repair the Covered Product to conform to the applicable warranty.
    2. Replace the Covered Product with goods those are identical or reasonably equivalent to the
    warranted goods.
    3. Refund to the buyer the original purchase price less that amount directly attributable to use
    by the buyer prior to the discovery of the nonconformity.
    (d) Warranty Reimbursement
    1. If an extended warranty is purchased , a reimbursement of the full warranty purchase will
    only be granted if the customer cancels within the 5 day grace period from the
    original purchase date.
    2. No prorated warranties will be reimbursed after the 5 day grace period from original
    purchase date.

    Notice to Buyer
    This warranty gives you specific legal rights, and you may also have other rights which vary from
    state to state. You have the right to bring any action at law or equity to resolve disputes concerning
    or to enforce the provisions of this warranty.

    If the buyer disagrees over either's performance under the terms of this warranty, the buyer may
    submit the matter for resolution to SkyTec Wireless LLC. The buyer shall not be responsible for
    expenses incurred in submitting a dispute for resolution under the terms of this paragraph. The
    buyer is required to submit any dispute for resolution under this paragraph before pursuing any
    legal remedies to which he or she may be entitled.
    SkyTec Wireless LLC   INITIALS*   

    PURCHASE WARRANTY (CLICK HERE)
    Warranty Agreement (at purchase) CLICK HERE

    Changes to Terms
    SkyTec Wireless LLC reserves the right, in its sole discretion, to change the Terms under which www.skytecwireless.com is offered. The most current version of the Terms will supersede all previous versions. SkyTec Wireless LLC encourages you to periodically review the Terms to stay informed of our updates.
    SkyTec Wireless LLC welcomes your questions or comments regarding the Terms:
    Contact Us - Email Address:
    Customer Support
    Effective as of July 31, 2020  

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