BSBSUS601 Lead corporate social responsibility

STUDENT NAME*

STUDENT ID*

Assessment Start Date*

Date

Student Email*

example@example.com

Location*

Brisbane campusSydney campus

The assessment tasks for BSBSUS601 Lead corporate social responsibility are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Gamma Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.

Assessment For this Unit

BSBSUS601 Lead corporate social responsibility describes the skills and knowledge required to consult with stakeholders to develop, implement and evaluate corporate social responsibility policy in an organisation.
For you to be assessed as competent, you must successfully complete two assessment tasks:
• Assessment Task 1: Knowledge questions – You must answer all questions correctly.
• Assessment Task 2: Project – You must work through a range of activities and complete a project
portfolio.

Please refer to your Learner Portal for feedback on your Assessment

Make sure you read through the assessments in this booklet before you fill out and sign the agreement below. If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read the assessment requirements for this unit?*

YesNo

Do you understand the requirements of the assessments for this unit?*

YesNo

Do you agree to the way in which you are being assessed?*

YesNo

Do you have any specific needs that should be considered? If so, explain these in the space below.

YesNo

Do you understand your rights to re-assessment?*

YesNo

Do you understand your right to appeal the decisions made in an assessment?*

YesNo

Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
• review the advice to students regarding answering knowledge questions in the Gamma Student
User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.

Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Gamma Student User Guide. Refer to the appendix for information on:
• where this task should be completed
• the maximum time allowed for completing this assessment task
• whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that

1. Complete the table to describe key provisions of legislation, covenant, standards and codes of practice for Corporate Social Responsibility (CSR) as they apply to human rights.*

Rows	Example	Key provisions
Legislation
Covenants
Standards
Codes of practice

2. Complete the table to identify sources of organisational information related to CSR.*

Rows	Information sources (2 each) Include Internal and/or external sources of information
Legislation, codes of practice, regulations and standards
Organisational objectives
Organisational culture
Current CSR policies
Current CSR practices

3. List three drivers for implementing a CSR strategy in an organisation.*

4. List three expected benefits for implementing CSR in an organisation.*

5. List four areas (or categories) of responsibility to which CSR can be applied*

6. List three barriers that an organisation may face when implementing CSR practices.*

7. Complete the table to explain how various stakeholders are associated with CSR in an organisation.*

Rows	How the stakeholder may be part of the CSR process:
Senior management
Board of directors
Employees
Customers
Suppliers

8. List five change management techniques that may be used by an organisation to ensure that CSRstrategies are successful adopted into the organisation’s systems, processes and procedures.*

9. Complete the table to summarise strategies and techniques to maximise employee engagement in CSR practices.*

Rows	Strategies and techniques (three each)
Consultation
Generating ideas
Communicating information
Addressing barriers and resolving problems

Type a question*

I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against meaccording to the process explained to meI have correctly referenced all resources and reference texts throughout these assessment tasks.

Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.
You will need access to:
• your learning resources and other information for reference
• Project Portfolio template
• Simulation Pack (if you need a case study)
• if using your own business:
o information about organisational objectives/goals including sustainability objectives
o organisational requirements for leading CSR
o stakeholders who are willing to participate in a meeting to be viewed by your assessor numerical information available to review the progress made in implementing the CSR Policy.
Ensure that you:
• review the advice to students regarding responding to written tasks in the Gamma Student User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students

Complete the following activities:
1. Carefully read the following:
This project requires you to lead corporate social responsibility (CSR) in your
organisation by considering two different areas or opportunities (such as
environmental responsibility, ethical responsibility, philanthropic responsibility or
economic responsibility). To do this, you will work as a team with relevant
stakeholders to establish CSR objectives and a CSR Policy and then integrate it
into your organisation’s systems, processes and procedures.
Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
business, one you work in or a familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below. It is important that you are able to access enough
information for your chosen business in order to be able to do your assessment.
If you are basing this assessment on the case study, the information you need to
complete this project is contained in the Simulation Pack.
If you are basing this assessment on your own business, make sure you have
access to sufficient information to complete the assessment steps (as described in
the blue boxes throughout the instructions below). Before you continue, have your
business or case study approved by your assessor.
Make sure you are familiar with the organisation you are basing this assessment on
and have read through the necessary background information.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.

Start working on Section 1 of your Project Portfolio. Steps 2 to 3 form part of Section 1.If you are basing this assessment on the case study, refer to the Simulation Pack for required information.
If you are basing this assessment on a business of your own choice, make sure you have access to:
• information about organisational objectives/goals including sustainability objectives
(e.g. from a Strategic Plan)
• organisational requirements for leading CSR (e.g. Communication Policy, Sustainability
Policy etc.).

2. Prepare to develop a Corporate Social Responsibility (CSR) Policy

First, do research to summarise emerging approaches and best practice in CSR for
your organisation and the industry in which it operates.
Access a variety of information sources to describe the organisation you are basing
this assessment on and its CSR culture.
Discuss the benefits, barriers to and drivers for CSR in your organisation and
identify opportunities for future CSR opportunities in your organisation.
Also, analyse the organisational, legislative and regulatory requirements for CSR.
i Attach proof of your information sources (e.g. internet websites, strategic plan and policies and procedures).
The following website may be helpful to identify best-practice examples:
https://digitalmarketinginstitute.com/blog/corporate-16-brands-doing-corporatesocial-responsibility-successfully
The following websites may be helpful to identify CSR legislation, regulations,
codes and standards:
https://www.legislation.gov.au/Details/C2017C00323
https://www.environment.gov.au/epbc/publications/local-government-andaustralian-environment-law
https://www.legislation.gov.au/Details/C2019C00054
https://www.legislation.gov.au/Details/C2016C00089
https://humanrights.gov.au/our-work/corporate-social-responsibility-human-rights
https://www.standards.org.au/standards-catalogue/sa-snz/publicsafety/ev-021
https://www.standards.org.au/standards-catalogue/sa-snz/publicsafety/ev-021/asslash-nzs--iso--14001-colon-2016
https://business.gov.au/risk-management/environmental-impact/environmentalmanagement-and-your-business

3. Develop a Draft Corporate Social Responsibility Policy

Consider two areas or opportunities for CSR in your organisation as you identify
objectives for CSR and develop a Draft CSR Policy. Your policy should include at
least:
• Policy purpose
• Definition of CSR
• Scope
• Policy description/elements/opportunities
• Roles and responsibilities
Also, identify the stakeholders who may provide input for your CSR Policy.
Plan to integrate CSR across your organisation and describe the changes needed
for the integration to take place.

Make sure the opportunities are for two different areas (environmental
responsibility, ethical responsibility, philanthropic responsibility or economic
responsibility). For example, you may choose to reduce waste in the office and also
increase donations to help underprivileged children.
You are required to develop your own policy. Make sure your objectives include
specific numerical targets (e.g. replace 10 company vehicles with electric cars).
The following websites may provide guidance for objectives and your policy:
Website 1: https://ccsbestpractice.org.uk/entries/corporate-social-responsibilitypolicy-template/
Website 2: https://resources.workable.com/corporate-social-responsibilitycompany-policy
Examples of change management provisions for integrating the policy may be:
• adapting the organisation’s values (updating the strategic plan)
• updating existing policies and procedures that relate to CSR (such as
recycling, donations etc.)
• set KPIs (to be added to the strategic plan).
Make sure you have answered all questions in Section 1.
You are required to attach certain documents as part of your evidence – review the
documents you need to attach as outlined in Section 1 of the Project Portfolio.
Submit Section 1 to your assessor

4. Seek stakeholder input for CSR in your organisation

explain your proposed CSR objectives and policy
• agree on the CSR objectives
• seek stakeholder input to identify any further additions or alterations required
to the policy
• agree on a final CSR Policy
• discuss and negotiate how the policy will be integrated into the organisation
including the changes required to integrate the agreed policy into the
organisation’s systems, processes and procedures.
• demonstrate effective communication and teamwork skills including:
o speaking clearly and concisely to convey information

using terminology appropriate for your organisation, the industry and CSR
o asking and responding to questions as you discuss CSR
o allowing others the chance to present their views
o listening and consider what other say
o cooperating to reach agreement when negotiating.

This meeting should take 20 minutes. It may take place with actual people who
work for/are associated with your chosen organisation. Alternatively, classmates or
your assessor may play the role of one or more team members.
This can either be viewed in person by your assessor or you may like to video
record the session for your assessor to watch later. Your assessor can provide you
with more details at this step. Make sure you follow the instructions below and meet the timeframes allocated. If this session is not viewed in person by your assessor,
you will attach proof of the meeting to Section 2 of your Project Portfolio.

5. Prepare and distribute a final CSR Policy.

Update your Draft CSR Policy to incorporate the stakeholder input. Then,
draft an email to the stakeholders who attended the meeting to distribute the final
policy to them (assume that the policy is attached to the email).
i Use formal and professional business language in your final CSR Policy and email
to stakeholders.

6. Manage change to integrate CSR across the organisation.

Choose one provision from your integration plan (in Section 1) and action it.
Also, communicate the CSR strategy to employees and external stakeholders by
creating a notice to be emailed to staff members and writing a blogpost for
clients/customers and other external stakeholders.
i Use formal and professional business language for your notice and email to staff.
For the case study, you are required to update the strategic plan.
Make sure you have answered all questions in Section 2.
You are required to attach certain documents as part of your evidence – review the
documents you need to attach as outlined in Section 2 of the Project Portfolio.
Submit Section 2 to your assessor.

Start working on Section 2 of your Project Portfolio. Step 7 forms part of Section 2.
Assume that a period of time has passed.
If you are using the case study, additional information to complete this step is contained in
the Simulation Pack. Your assessor will provide role-play participants for your stakeholder
meeting. You assessor will also have provided review information specific to your CSR
policy and objectives (when marking Section 2 of your Project Portfolio).

7. Monitor and evaluate Corporate Social Responsibility integration.

First, write a report on the CSR progress to date. Your report should summarise,
analyse and present numerical information to determine whether objectives have
been achieved.
i Use formal and professional business language in your report.
Meet with the same stakeholders you met with previously. At your meeting:
• present your report
• seek their feedback on how CSR has been integrated into the organisation to
review the success of the integration efforts to date
• work as a team to identify further support required to successfully integrate the
strategy
• demonstrate effective communication and teamwork skills, including:
o speaking clearly and concisely to convey information
o using terminology appropriate for your organisation, the industry and CSR
o asking and responding to questions as you discuss CSR integration
o allowing others the chance to present their views
o listening and consider what other say
o cooperating to determine support options.
i This meeting should take 10 minutes. It may take place with actual people who
work for/are associated with your chosen organisation. Alternatively, classmates or
your assessor may play the role of one or more team members.
This can either be viewed in person by your assessor or you may like to video
record the session for your assessor to watch later. Your assessor can provide you
with more details at this step. Make sure you follow the instructions below and meet
the timeframes allocated. If this session is not viewed in person by your assessor,
you will attach proof of the meeting to Section 3 of your Project Portfolio.
Finally, use the outcomes of your report together with the stakeholder meeting to
determine whether your organisation’s sustainability objectives have been met and
how CSR Policy and practices can be improved.

8. Submit your completed Project Portfolio.

If you are using your own organisation, make sure you have numerical information
available to review the progress made in implementing the CSR Policy (e.g. recycling and waste percentages, number of lightbulbs replaced, financial donations made etc.). Make sure you have access to stakeholders who are willing to participate in a meeting to be viewed by your assessor.

Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.

1 Summarise emerging approaches and best practice in CSR relevant to your organisation and the industry in which it operates.*

2. Describe the organisation you are basing this project on.

2.1 What is the name of the organisation?

2.2 What are the main activities of the organisation?

2.3 Describe the organisation's strategic direction and objectives/goals (including sustainability objectives. Note: Attach proof of organisational documents you used for information to answer this question (e.g. strategic plan)

3 Describe your organisation’s CSR culture.

3.1 Describe the organisation’s current CSR culture.

3.2 What are the benefits of CSR for your organisation (at least three)?

3.3 Which barriers exist to CSR in your organisation (at least three)?

3.4 Describe and quantify the drivers for CSR in your organisation (at least two).

3.5 Identify future opportunities for CSR practices in your organisation (at least four).

4 Analyse organisational, legislative and regulatory requirements for CSR.4.1 Do any policies, procedures or other organisational documentation exist that provide information about the organisation's CSR?4.1.1. If yes, what is the name of the policy, procedure or document?4.1.2. If yes, what are the CSR requirements outlined in the documentation?*

4.2 Summarise any legislation that applies to CSR for your organisation.4.2.1. What are the legislative requirements for CSR?4.2.2. How do they apply to your organisation?*

4.3 Summarise any regulations that apply to CSR for your organisation.4.3.1. What are the regulatory requirements for CSR?4.3.2. How do they apply to your organisation?*

4.4 Summarise any standards that apply to CSR for your organisation.4.4.1. Which standards exists for CSR?4.4.2. How do they apply to your organisation?*

4.5 Summarise any codes of practice that address CSR requirements for your organisation.4.5.1. Which codes of practice exist for CSR?4.5.2. How do they apply to your organisation?*

Note: Attach proof of policies, procedures etc to this section of your portfolio as well as any other external sources of information (e.g. website links

5. Plan for Corporate Social Responsibility Policy for two areas or opportunities.5.1 Choose two areas or opportunities for CSR in your organisation (from the four you’ve already identified).*

5.2 Incorporate both opportunities as you:

5.2.1. Identify the objectives for a CSR policy.

5.2.2. Draft a CSR policy that aligns with the organisational goals (identified at the start of this section

5.3 Identify at least two stakeholders who may provide input into your CSR Policy and explain how the stakeholders are involved in the CSR planning process.

5.4 Plan for CSR opportunities to be integrated into the organisation.

5.4.1. Which strategies will you use to integrate CSR opportunities?

5.4.2. Who is responsible for the strategies?

5.4.3. What timing is required for the strategies to be implemented?

5.4.4. Are any other resources required?

5.5 Describe what change is needed to integrate your policy into the organisation's systems, processes and procedures.

Note: Attach your draft CSR Policy (that takes two opportunities into consideration) to this section of your portfolio.

Draft a CSR policy*

Opportunities for CSR*

CSR Objectives*

Stakeholders*

Integration Plan:*

Rows	Strategy	Reponsibility	Timing	Resources
1
2
3

Required changes*

1. Summarise your meeting with the relevant stakeholder(s)2. Who did you meet with?2.1 What changes are required to the CSR Policy?2.2 What did you negotiate about?*

3 .Prepare and distribute a final CSR Policy.3.1 Update your Draft CSR Policy to incorporate the stakeholder input (highlight the changes you made to your Draft CSR Policy).*

Update CSR policy*

3.2 Use the space provided in the table to draft an email to the stakeholders who attended the meeting to distribute the final policy to them (assume that the policy is attached to the email Tip: Make sure you include any stakeholder input (from your meetings) in the revised policy. Attach your final CSR to this section of the portfolio.*

4. Integrate CSR into the organisation's systems, processes and procedures. Choose one change provision (from the strategies identified in Section 1 that have been agreed to at the meeting) and use it incorporate the CSR Policy into the organisation's systems, procedures and processes. Attach proof of how you incorporated CSR into your organisation to this section of your portfolio (e.g. updated Strategic Plan. Attach proof of how you incorporated CSR into your organisation to this section of your portfolio (e.g. updated Strategic Plan).*

5.Communicate the CSR strategy to employees and external stakeholders.

5.1 Prepare a notice to be distributed to all employees that outlines the key ideas of the new CSR strategy.

5.2 Use the space provided in the table to draft an email to the employees to introduce the new CSR Policy (assume that the notice you created is attached to the email.

5.3 Prepare a blogpost to be added to your organisation's website to introduce the CSR strategy to clients/customers or other external stakeholders viewing the website.

Notice*

Draft email*

Blogpost*

Section 3: Monitor and evaluate corporate social responsibility

1 Write a report on CSR progress (to provide to relevant stakeholders Your report should: 1.1 Summarise the available numerical or financial information to monitor the CSR progress.

1.2 Present the numerical or financial information in an appropriate format (e.g. graphs, pictograms etc

1.3 Analyse the information to determine whether:

1.3.1. CSR objectives have been achieved

1.3.2. organisational, legal and statutory requirements have been adhered to.

CSR Progress Report*

Summary of information (including appropriate presentation of financial/numerical information)

3 Who did you meet with?3.1 What feedback did they provide?3.2 Which further support options were identified?*

4 Evaluate the CSR progress.4.1 Have your organisation’s sustainability objectives (identified in Section 1 of the ProjectPortfolio) been achieved?4.2 How can the CSR Policy be improved (at least two improvement recommendations)?4.3 How can CSR practices be improved (at least two improvement recommendations)?.Include the stakeholder feedback in your evaluation.*

Student declaration*

I declare that this task is all my own work and I have not cheated or plagiarised the work orI understand that if I am found to have plagiarised, cheated or colluded, action will be taken againstI have correctly referenced all resources and reference texts throughout these assessment tasks.

Student Declaration I declare that:*

The Trainer/assessor advised me of the date and time of the assessmentThe Trainer /assessor explained appropriate evidence required to complete assessmentThe Trainer/assessor explained the purpose and the consequence of assessmentI was provided with any special needs required relating to the assessment processThe Trainer/assessor explained my rights regarding the appeals processThis assignment is my own work and that I have correctly acknowledged the work of othersThis assignment is in accordance with Gamma Education & Training guidance on good academic conduct (and how to avoid plagiarism and other assessment irregularities)

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Student signature*

BSBSUS601 Lead corporate social responsibility

Introduction

Student assessment agreement

Assessment Task 1: Knowledge questions

Questions

Assessment Task 1 Cover Sheet

Assessment Task 2: Project

Activities

BSBSUS601 Lead corporate social responsibility

Section 1: Prepare to develop a Corporate Social Responsibility (CSR) Policy

Section 2: Establish a CSR Policy

2. Summarise your meeting with the relevant stakeholder(s)

Assessment Task 2 Cover Sheet

ASSESSMENT SUMMARY SHEET